Regional Director Jobs

About The Position

Requirements

• At least 5 years of multifamily property management experience, including at least 2–3 years in a regional or multi-property leadership role.
• Proven experience overseeing multiple communities and managing property-level operations through Community Managers.
• Strong understanding of leasing, occupancy, sales, renewals, resident retention, collections, and property operations.
• Demonstrated experience with property budgets, financial reporting, forecasting, expense control, and revenue management.
• Experience leading, coaching, and developing property management teams across multiple locations.
• Strong knowledge of Fair Housing, landlord-tenant regulations, and affordable housing compliance requirements when applicable.
• Experience with property management software such as Yardi, AppFolio, RealPage, Entrata, or similar platforms.
• Strong analytical, leadership, communication, decision-making, and problem-solving skills.
• Ability to evaluate property performance, identify operational gaps, and implement effective improvement strategies.
• Strong organizational skills and ability to manage multiple properties, teams, and priorities.
• Ability to travel regularly between assigned properties.

Nice To Haves

• CAM, ARM, or CPM certification.

Responsibilities

• Oversee the overall operations and performance of multiple communities within the assigned region.
• Lead, coach, develop, and hold Community Managers accountable for property performance, team effectiveness, and company expectations.
• Drive leasing, sales, occupancy, renewals, and resident retention across the portfolio.
• Monitor rental income, rent collections, delinquency, concessions, operating expenses, and overall financial performance.
• Develop, review, and manage property budgets, forecasts, financial reports, and operational action plans.
• Analyze property-level KPIs and financial results to identify performance gaps and implement improvement strategies.
• Ensure consistent execution of leasing, resident relations, maintenance, collections, and administrative processes across assigned properties.
• Monitor maintenance operations, work order completion, unit turns, preventive maintenance, property inspections, and vendor performance.
• Oversee capital improvement projects, major repairs, and property-level initiatives to ensure timely and cost-effective execution.
• Ensure properties maintain appropriate standards for curb appeal, unit readiness, amenities, safety, and overall asset condition.
• Monitor market conditions, competitor activity, rental pricing, and leasing trends to identify opportunities to improve occupancy and revenue.
• Ensure compliance with Fair Housing, applicable landlord-tenant laws, affordable housing requirements when applicable, and AAM policies and procedures.
• Review property staffing levels, support recruitment and retention efforts, and ensure teams are adequately trained and equipped.
• Conduct regular property visits, operational reviews, and performance meetings with Community Managers.
• Address escalated resident concerns, operational issues, and property-level challenges in a timely and professional manner.
• Build strong relationships with vendors and internal stakeholders to support efficient property operations.
• Work with corporate leadership to communicate regional performance, financial results, operational challenges, and strategic recommendations.
• Identify opportunities to improve processes, strengthen accountability, and standardize operational practices across the portfolio.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.