Regional Director of Operations

Vitana Pediatric & Orthodontic Partners•Plantation, FL

2d•Hybrid

About The Position

Vitana is a Dental Partnership Organization serving growth-oriented pediatric dentists and orthodontists. It aims to build a dual-specialty network while maintaining high ethical and patient-care standards. Its doctors are practice-owners who work with management staff to support best practices and outcomes in children’s dentistry. Vitana describes itself as people-centric and offers an opportunity to join a growing organization with potential for career advancement. The Regional Director of Operations is a full-time role responsible for the overall operations and success of dental practices. The position is hybrid and remote, with required travel to practices across the southern states. Travel frequency depends on the candidate’s location and is expected to be two to four times per month. The role oversees practice performance, teams, patient experience, compliance, and regional initiatives.

Requirements

At least 3 years of experience in dentistry and/or a dental service organization.
Experience leading teams of 10 or more people.
Experience managing a P&L or achieving revenue targets.
Strong organizational skills, analytical ability, and attention to detail.
Humble yet confident leadership skills and strong interpersonal abilities.
Strong verbal and written communication skills.
Ability to multitask and prioritize as needed.
Ability to drive, a valid driver’s license, and ability to travel periodically.
Knowledge of Microsoft Office business applications.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections.
Achieve profitability targets through cost controls, oversight of payments, and identification of cost efficiencies.
Build teams by promoting company culture, coaching and developing staff, organizing team events, and working with HR on hiring needs.
Maximize patient satisfaction by ensuring strong customer service and attractive facilities and by resolving patient escalations.
Create and maintain successful schedules for clinical staff in the practices.
Communicate consistently with office staff and supervisors to address issues and review KPIs.
Execute, promote, and collaborate on regional marketing and community engagement strategies.
Assist with practice-level HR duties, including enforcing the employee handbook, disciplinary action, pay structure, and performance reviews.
Assure compliance with federal, state, and dental board guidelines.
Oversee and manage new projects, such as software implementation.