Regional Director

Specialty Dental Brands • Nashville, TN

4d

About The Position

The Regional Director of Operations (Orthodontics) provides strategic leadership and operational oversight for Specialty Dental Brands’ orthodontic practices. The role partners closely with partner doctors, Office Managers, and Specialty Teams to support operational excellence, financial performance, and positive patient and team experiences. The Regional Director drives results through effective leadership, data-informed decisions, and continuous improvement across assigned practices.

Requirements

• Minimum of 5 years of multi-unit management experience in dental, orthodontic, or healthcare operations.
• Proven success managing orthodontic or dental practices.
• Knowledge of CDT codes and insurance processes.
• Demonstrated P&L ownership and ability to drive financial performance.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Willingness and ability to travel.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead and support orthodontic practices, ensuring alignment with Specialty Dental Brands’ standards and values.
• Mentor Office Managers and Specialty Teams to promote accountability, engagement, and operational excellence.
• Partner with the VP of Operations and practice leaders to manage regional P&L performance, including revenue growth, collections, and expense control.
• Conduct weekly meetings with Office Managers and Specialty Teams to review KPIs, patient flow, and strategic initiatives.
• Analyze end-of-day processes, KPI dashboards, and financial data to identify opportunities and implement improvements.
• Build relationships with partner doctors, Office Managers, and field teams to align on goals and support efficient operations.
• Ensure offices comply with company policies, OSHA, HIPAA, and regulatory requirements.
• Retain top talent and foster a positive, growth-oriented office culture.
• Identify operational challenges and develop action plans to improve efficiency and patient and employee experiences.
• Champion the company’s mission and values, emphasizing collaboration, integrity, and service excellence.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO) and paid holidays.
• Supportive, people-first culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager