REGIONAL DIRECTOR

Ace Parking•Columbus, OH

7d•$95,000 - $105,000

About The Position

The Regional Director provides leadership for Ace Parking’s parking division and oversees parking-related activities. The role is responsible for managing daily operations, meeting operational targets, improving efficiency and productivity, leading and developing parking professionals, and ensuring adherence to parking regulations, permits, and safety standards. The Director also oversees parking technology, promotes communication and collaboration across teams, and works to improve customer satisfaction. The position includes managing budgets and resources, analyzing operational data, overseeing inventory, logistics, and supply chain processes, and preparing performance reports and recommendations. The Director is expected to foster accountability, teamwork, inclusivity, professional development, and exceptional customer service while supporting the company’s values.

Requirements

Bachelor’s degree in Business Administration, Management, or a related field.
Proven experience in parking operations or a related field, with a track record of success in leadership roles.
Strong financial management skills.
Excellent communication and interpersonal skills.
Proficiency in parking technology and systems.
Knowledge of local parking regulations and compliance requirements.

Nice To Haves

Master’s degree.

Responsibilities

Oversee daily parking operations and ensure operational targets are met.
Develop and implement operational policies and procedures to improve efficiency and productivity.
Recruit, mentor, and lead parking professionals, fostering accountability and teamwork.
Identify operational risks and develop mitigation strategies.
Ensure compliance with parking regulations, permits, and safety standards.
Oversee implementation and maintenance of parking technology systems.
Maintain transparent communication and collaboration within the department and across the organization.
Collaborate with cross-functional teams to optimize processes and improve customer satisfaction.
Support team members’ professional growth and development and foster inclusivity, respect, and teamwork.
Set and maintain customer service standards, address inquiries and feedback, and resolve issues.
Monitor customer satisfaction and use it to drive continuous improvement.
Manage budgets and allocate resources to achieve operational targets.
Analyze operational data and metrics to identify trends and improvement opportunities.
Develop and implement systems to track and manage inventory, logistics, and supply chain processes.
Prepare operational performance reports and provide recommendations for improvement.