Regional Director

Mallory Alexander International Logistics•Laredo, TX

11d

About The Position

Mallory Alexander International Logistics is seeking a Regional Director to oversee daily operations at its Laredo office, including 400,000 square feet of warehouse space, and support a team of import and export professionals in growing and servicing the business. The role leads branch performance, profitability, customer service, sales, personnel, and warehouse operations. The description calls for a Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations.

Requirements

Bachelor’s degree in Business, Logistics and Supply Chain, Transportation, or a related field; an equivalent combination of education and work experience may be considered instead.
7–10 years of experience in international freight forwarding.
Advanced or extensive understanding of industry terminology, government regulations, and operational processes related to international ocean and air shipping.
7–10 years of supervisory or managerial experience, including operations leadership.
Proficiency in Outlook, Word, Excel, and operational systems.
Excellent organizational, planning, and follow-up skills.
Excellent written and oral communication skills.
Bilingual in English and Spanish.
A team player who leads by example.

Nice To Haves

Sales, account management, or business development experience.
Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations.
Experience using CargoWise One.

Responsibilities

Maximize profitability through decisive, entrepreneurial leadership while maintaining quality and customer service standards.
Own the branch’s full P&L and performance, taking action to meet budget guidelines and branch KPIs.
Build and maintain strong customer and vendor relationships.
Operate the branch with integrity and in alignment with company values and fundamentals.
Lead continuous improvement efforts to improve customer experience and operational efficiency.
Work with global partners to identify and close business opportunities and strengthen the company’s brand.
Analyze and interpret financial statements, including P&L and cash flows, to maximize profits through sound business practices.
Address systemic issues involving network performance, customer profitability, and process deviations, ensuring prompt corrective action.
Keep senior management informed of major branch developments.
Manage financially related activities, including accounts receivable, file-level closing, profitability verification, and dispute resolution.
Make branch decisions consistent with company behaviors and build business cases using facts and financial data.
Ensure corrective action plans are achieved and followed up within the branch.
Maintain fiscal accountability and lead the team toward financial KPIs and budgets.
Identify, hire, develop, and train talent, providing a challenging and rewarding work experience.
Carry out supervisory responsibilities in line with company values and mission, including hiring, training, developing, coaching, counseling, evaluating, and disciplining employees.
Set performance goals, measure performance, and provide regular formal and informal feedback to direct reports.
Monitor staffing levels and allocate workloads across the assigned team and territory.
Develop team members and individuals and support succession planning.
Work with the sales team to execute sales strategy, build and maintain a personal book of business, and provide executive coaching and support as needed.
Develop new business.
Direct daily warehouse operations by proactively planning and managing warehouse activities.
Perform other duties as assigned.