Regional Director

OATS INC•Springfield, MO

11d•$79,685 - $79,685

About The Position

OATS Transit, a nonprofit transportation provider serving seniors, individuals with disabilities, and the rural general public in Missouri, is hiring a Regional Director to reside in and oversee a designated region encompassing multiple counties. The role requires professionalism when working with diverse audiences and involves community development and coordination with businesses, agencies, and organizations to build local support for OATS Transit. It is physically and mentally demanding, with responsibility for supervising multiple employees, fleet maintenance, and service quality across a geographic region. The Regional Director coordinates activities with the Executive Director and other OATS Transit staff, works independently, and reviews critical or sensitive matters with the Executive Director. The position is based at the Southwest Region Office in Springfield, Missouri, and is full-time with a day shift. The Regional Director attends monthly management meetings in Columbia, Missouri, and may attend the annual Missouri Public Transit Association meeting and other out-of-state transportation conferences as needed. The role requires a bachelor's degree in Business Administration or a related field, at least five years of increasingly responsible administrative experience in transportation, government, or the nonprofit sector, at least five years of management experience, and acquisition and maintenance of CTAA-sponsored CCTM certification.

Requirements

Bachelor's degree in Business Administration or a related field.
At least 5 years of increasingly responsible administrative experience in the transportation, government, or nonprofit sector.
At least 5 years of management experience.
Ability to work effectively and cooperate with community leaders and funding agencies.
Strong written and oral communication skills.
Acquire and maintain the CTAA-sponsored CCTM certification.

Responsibilities

Supervise office and driving staff and their assigned tasks, including vehicle and driver scheduling and dispatching, office telephone coverage, and use of a computerized routing and scheduling system.
Manage regional human resources operations, including recruiting in accordance with EEO standards, selecting, orienting, training, coaching, counseling, disciplining, monitoring, appraising, and reviewing staff.
Oversee new-hire orientation, including driver orientation sessions and required training for drivers and office staff.
Review electronic scheduling and dispatching records, timesheets, and deposits for accuracy, and ensure timely submission of monthly reports.
Stay current on OATS Transit policies and procedures and enforce safety regulations to improve passenger service and safety.
Prepare and maintain repair orders and maintenance records for fleet and facility repairs.
Follow the preventive maintenance schedule, arrange vehicle inspections and driver notifications, and decide whether major parts or maintenance should be repaired or replaced.
Secure new transportation service contracts within the assigned region.
Manage regional revenue generation and expenses and provide input to the region's annual fiscal-year budget.
Serve as the primary contact for contract agencies, potential contractors, civic organizations, elected officials, businesses, and local news media.
Work to increase ridership throughout the service region.
Attend monthly management meetings with home office executive staff in Columbia, Missouri, the annual Missouri Public Transit Association meeting, and other out-of-state transportation conferences as needed.
Oversee billings for services performed in the region.
Complete employee evaluations for assigned staff.
Maintain and verify inventory for office, fleet, and equipment.
Perform other duties as assigned by the Executive Director.