Refrigeration Technician Jobs

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About The Position

PriorityOne Group is hiring a Senior Commercial Equipment Technician to repair, maintain, install, refurbish, and perform preventative maintenance on commercial cooking, refrigeration, or HVAC equipment. The position involves troubleshooting and resolving equipment problems at customer locations, following service schedules and company and factory standards, and documenting completed work on an iPad. Technicians coordinate scheduling with management, maintain and stock their service vehicles, and build strong customer relationships. They may also assist and instruct employees, train new employees, and develop quality-control training for field technicians. Other related duties may be assigned. The company provides a van, service-call inventory, a work cell phone, and a tablet. The role is dispatched from home and includes rotating on-call work; overtime and on-call time may be required. The work environment may involve moderate noise and frequent exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme temperatures, and electrical-shock risk. The position requires regular standing, hand use, and reaching; frequent stooping, kneeling, crouching, and crawling; and occasional lifting or moving of up to 75 pounds.

Requirements

  • Must be at least 18 years of age.
  • At least three years of related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license and a driving record that meets the company's safety standards.
  • Refrigeration EPA universal license.
  • Satisfactory background check and drug screen.
  • Ability to read and interpret business and technical materials and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
  • Knowledge of the internet, smartphones, tablets, and Microsoft Word, Excel, and Outlook or similar programs; willingness to learn or comfort documenting work on an iPad.
  • Ability to meet the role’s physical demands, including occasionally lifting or moving up to 75 pounds.

Nice To Haves

  • CFESA certifications.
  • Journeyman licenses.
  • Training certificates from manufacturers or service representatives.
  • Mechanical training in areas such as automotive, plumbing, or electrical work.

Responsibilities

  • Repair, maintain, install, or refurbish commercial equipment according to service schedules and company and factory standards.
  • Troubleshoot and rectify potential equipment problems at customer locations.
  • Apply product knowledge and seek additional training and education as appropriate.
  • Document completed work legibly and accurately and submit work orders to office personnel according to company policy.
  • Coordinate with management to ensure timely scheduling of work.
  • Keep the service vehicle clean, perform preventive maintenance, and routinely maintain a log of vehicle service and repairs.
  • Keep the service vehicle stocked with sufficient parts and tools.
  • Build and maintain customer relationships in the field to support excellent service and the company’s image.
  • Assist and instruct employees as needed.
  • Train new employees on the Field Service Technician role.
  • Develop and implement quality-control training for Field Service Technician employees.
  • Perform other related duties as assigned.

Benefits

  • Up to $50.00 per hour, based on experience and certifications.
  • Generous Time Away Program (PTO).
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Town Shares Program, offering an opportunity to share in the company’s long-term financial success.
  • Paid training and career development opportunities.
  • Company work vehicle, uniforms, company phone, and iPad.
  • Dispatched from home.
  • Rotating on-call paid portal-to-portal.

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