Technician, Facility Services, HVAC-Refrigeration

Walmart•Cumming, GA

5d•$29 - $58•Onsite

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units. The role performs preventive maintenance, routine system checks, inspections, and repairs in compliance with building codes and applicable federal, state, and local HVAC/R regulations. It also handles refrigerants in accordance with EPA 608 requirements, including reclaiming ozone-depleting refrigerants and documenting refrigerant use. The technician works under the direction of Managers and Training Technicians, follows assigned tasks and training plans, and helps lead field teams by mentoring less-experienced Technicians and Apprentices. The role communicates with customers, manages escalated service issues, and coordinates with external service providers as needed. It involves driving a company vehicle for service calls, working or training at multiple facilities or distant locations, and participating in an on-call rotation to respond to business-critical needs outside standard business hours. The position also coordinates service calls and workload through digital tools, tracks refrigerant and parts inventory and vendor relationships, and submits warranty claims, expense reports, work orders, and maintenance invoices. The technician maintains company vehicles, verifies required vehicle documents and insurance, and follows company policies for vehicle operation, uniforms, and badges. The role includes collaborative team leadership, process improvement, policy and ethics compliance, and modeling Walmart’s stated values.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year Vocational or Technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
Implement preventive maintenance programs to extend equipment life and minimize downtime.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks of HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and training technician supervision.
Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Communicate technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond promptly to incidents or requests during assigned on-call periods, resolving or escalating issues as appropriate.
Coordinate service calls and workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Complete HVAC/R assignments and priorities using applicable policies, data, and resources, following manager or training technician guidance.
Collaborate with management, co-workers, customers, and other business partners; work or train at multiple facilities or distant locations.
Maintain company vehicles according to policy; coordinate required maintenance and alternate driving support, operate vehicles safely, check vehicle condition and fluids, verify documents and insurance, and submit maintenance invoices.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by analyzing information, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards; guide others, implement action plans, use the Open Door Policy, and assist management with correcting ethics and compliance issues.
Model respect, integrity, customer service, and continuous improvement; support and mentor others and remain open to new technologies and skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates.