Technician, Facility Services, HVAC-Refrigeration

Walmart•Jacksonville, FL
•$29 - $58•Onsite

About The Position

Installs, configures, maintains, diagnoses, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Uses plans and schematics to set up systems accurately and comply with building codes. Performs preventive maintenance, routine checks, inspections, refrigerant reclamation, and documentation in accordance with applicable safety and regulatory requirements. The Technician supports facility operations by responding to service issues, coordinating work with managers, Training Technicians, customers, and external providers, and managing service calls and resources through digital tools. The role may lead field teams and mentor Technicians and Apprentices, work or train at multiple facilities or distant locations, drive and maintain a company vehicle, and participate in an on-call rotation for business-critical needs outside standard business hours. The position also requires following company policies and procedures, supporting training and operational plans, submitting work orders and other documentation, and contributing to team performance, customer service, continuous improvement, ethics, and compliance.

Requirements

  • Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
  • Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman credential.
  • Valid state-issued driver's license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
  • Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
  • Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
  • Implement preventive maintenance programs and maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Perform routine HVAC and Energy Management System checks, identify issues, and coordinate maintenance or repairs under manager and Training Technician supervision.
  • Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
  • Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold-chain and indoor-air-quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
  • Communicate technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians, complete assigned work, and assist with training plans and operational procedures.
  • Drive a company vehicle to complete service calls and manage operational needs within an assigned region; maintain the vehicle and coordinate required maintenance.
  • Safely operate motor vehicles, ensure required documents are present, check vehicle condition and fluid levels, verify insurance coverage, and submit maintenance invoices for payment.
  • Participate in an on-call rotation and respond promptly to incidents or requests during assigned periods, resolving or appropriately escalating issues.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Collaborate with managers, co-workers, customers, and other business partners to complete work assignments and meet business needs.
  • Work or train at multiple facilities or distant locations and wear the company uniform and badge in accordance with company policies.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by analyzing information, monitoring results, and identifying improvement opportunities.
  • Promote and support compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing ethical or compliance issues.
  • Model company values, build trusting relationships, mentor others, serve customers, support continuous improvement, and remain open to learning and new technologies.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit program for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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