Technician, Facility Services, HVAC-Refrigeration

Walmart • Pensacola, FL

11d • Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Performs routine checks and maintenance on HVAC and Energy Management Systems and helps ensure compliance with building codes and applicable HVAC/R regulations, OSHA standards, EPA 608 refrigerant-handling protocols, cold-chain requirements, and indoor air quality requirements. Reclaims ozone-depleting refrigerants and documents refrigerant usage.

Leads field teams and mentors Technicians and Apprentices, communicates service issues and outcomes to customers, handles escalated service issues, and coordinates with outside service providers. Follows instructions from Managers and Training Technicians, supports training plans and operational procedures, and works or trains across multiple facilities or distant locations. Uses digital tools and scheduling systems to coordinate service calls, manage workload, track refrigerants and parts, and submit warranty claims, expense reports, and work orders.

Drives and maintains a company vehicle, ensures it is safe and properly documented, and arranges required maintenance and alternate driving support when needed. Participates in an on-call rotation and responds to business-critical incidents outside standard business hours. The role also involves teamwork, process improvement, customer service, mentoring, and demonstrating company policies, ethics, and values.

The position is based at 8970 Pensacola Blvd, Pensacola, Florida. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart offers performance-based bonuses and benefits including medical, vision, and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and education benefits through Live Better U, subject to eligibility and plan terms.

Requirements

• Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
• Ability to use heavy machinery.
• Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

• Completion of a 2-year vocational or technical HVAC/R program.
• Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Mechanical license in the city and/or state where the job is located.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

• Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
• Configure and calibrate low ambient systems and direct digital controls to operational specifications.
• Interpret layout plans and schematics and ensure accurate system setup and building-code compliance.
• Diagnose and resolve mechanical, electrical, and refrigerant-related problems in commercial and industrial systems.
• Implement preventive maintenance programs and maintain and repair refrigeration and HVAC equipment, including rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems.
• Perform routine system checks, identify issues, and coordinate maintenance or repairs under Manager and Training Technician supervision.
• Follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations; reclaim ozone-depleting refrigerants and document refrigerant usage.
• Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
• Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
• Follow instructions from Managers and Training Technicians, perform assigned tasks, and assist with training plans and operational procedures.
• Drive a company vehicle to complete service calls and manage operational needs within an assigned region.
• Participate in an on-call rotation and respond to business-critical incidents or requests outside standard business hours, resolving or escalating issues as needed.
• Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
• Submit warranty claims, expense reports, and work orders.
• Complete HVAC/R service assignments and priorities in accordance with direction, policies, data, and available resources.
• Collaborate with management, co-workers, customers, and other business partners, and work or train at multiple facilities or distant locations.
• Maintain company vehicles, coordinate required maintenance, and arrange alternate driving support beforehand when needed.
• Safely operate motor vehicles; check vehicle condition and supplies, ensure required documents and valid insurance are in place, and submit maintenance invoices for payment.
• Wear the company uniform and badge in accordance with company policies and procedures.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
• Demonstrate and support company policies, procedures, ethics, and compliance standards, and assist management in addressing ethical and compliance issues.
• Model the company’s values, build trusting relationships, mentor others, serve customers and members, pursue continuous improvement, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave, and PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Parental leave and family care leave.
• Bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program, with tuition, books, and fees covered for eligible programs.
• Possible hourly premiums of $0.35–$3.00 in specified circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed