Technician, Facility Services, HVAC-Refrigeration

Walmart•Lenoir City, TN

11d•$29 - $58•Onsite

About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems. The role interprets plans and schematics, diagnoses mechanical, electrical, and refrigerant-related problems, performs preventive maintenance, and follows applicable building codes, OSHA standards, EPA refrigerant-handling protocols, and federal, state, and local HVAC/R requirements. The technician leads field teams and mentors less-experienced technicians and apprentices, communicates with customers, handles escalated service issues, and coordinates with outside service providers. The position follows direction from managers and training technicians, supports training and operational procedures, and may work or train at multiple facilities or distant locations. It uses digital tools to coordinate service calls and workload and tracks refrigerants, parts, vendors, work orders, warranty claims, and expenses. The role requires driving and maintaining a company vehicle, arranging alternate driving support when the vehicle is being serviced, and ensuring required documents, insurance, and vehicle checks are in order. The technician participates in an on-call rotation and responds to business-critical requests outside standard business hours. The position also requires wearing a company uniform and badge and collaborating with associates, customers, and business partners while supporting Walmart's policies, values, and standards of ethics and integrity. The hourly wage range is $29.00–$58.00. Additional premiums of $0.35–$3.00 per hour may apply in specific circumstances. Walmart offers benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and other leave; short- and long-term disability; company discounts; adoption and surrogacy expense reimbursement; and the Live Better U education benefit. Benefit eligibility and terms may vary.

Requirements

Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman credential.
Have a valid state-issued driver's license and be able to pass a motor vehicle report.
Have no DUI, DWI, or OUI convictions on a commercial driving record within the last five years.
Have no more than two moving violations on a commercial driving record within the last three years.
Have no preventable accidents while operating a commercial motor vehicle in the last three years.
Have no serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to support accurate system setup and compliance with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
Implement preventive maintenance programs to extend equipment life and minimize downtime.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and training technician supervision.
Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from managers and training technicians, and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond to business-critical incidents or requests outside standard business hours, supporting resolution or escalation.
Coordinate service calls and manage workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Complete work assignments and priorities using HVAC/R policies, data, and resources, following manager or training technician guidance.
Collaborate with management, co-workers, customers, and other business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles in accordance with company policies and procedures; coordinate required vehicle maintenance and arrange alternate driving support beforehand.
Operate motor vehicles safely; ensure required vehicle documents are present; check fuel and water levels, brakes, signals, and lights; submit maintenance invoices; and verify vehicle insurance coverage and validity.
Wear a company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, identifying customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating, analyzing information, monitoring results, and identifying improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards; guide others in applying them, use the Open Door Policy, and assist management with addressing ethical or compliance issues.
Demonstrate Walmart values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, and other paid leave such as parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards.
Additional premiums may be paid in specified circumstances.