Real Estate Manager Jobs

About The Position

Requirements

• Minimum of two years of property management experience or equivalent.
• Knowledge of all phases of leasing and resident retention.
• Demonstrated experience delivering exceptional customer service.
• Ability to follow directives and work with minimum supervision.
• Superior written and verbal communication skills.
• Ability to see a project through to completion.
• Ability to interact positively with residents, employees, vendors, and the general public.
• Basic arithmetic skills.
• Ability to pay close attention to detail and adhere to strict deadlines.
• Excellent follow-up and follow-through skills.
• Organizational skills to manage multiple, shifting priorities effectively.
• Ability to work as a team member.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, and Word.
• High school diploma or equivalent required.
• Ability to maintain high ethical standards.
• Ability to work overtime, evenings, weekends, or holidays as necessary.
• For floating positions, ability and willingness to travel between assigned properties.

Nice To Haves

• A four-year BA/BS degree in Marketing, Sales, or a related field is preferred.

Responsibilities

• Hire, terminate, train, motivate, and supervise on-site staff; conduct orientation and performance reviews, review and approve timesheets, and advise staff on procedures and guidelines.
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents meet staff.
• Coordinate preparation of the annual business plan and short- and long-range plans in accordance with department policy and property objectives.
• Maintain accurate resident records; update rents, deposits, and resident and prospect charges daily; and update reports on move-out notices and resident activity for the Property Manager.
• Process resident move-ins and move-outs in Yardi; handle security deposit dispositions, pursue outstanding former resident accounts, and refer non-collectible accounts to collections.
• Manage accounting, rent collections, coordination of the local legal process, month-end closing, and Yardi procedures.
• Organize and file reports, leases, and paperwork; maintain daily, weekly, and monthly management records; and submit required weekly and monthly reports to the corporate office.
• Assist with preparing and completing purchase orders and invoices.
• Perform the duties and responsibilities of a Marketing Representative, including coordinating creative marketing programs involving newspaper advertising, realtor and corporate contacts, and resident referrals.
• Sign leases and obtain prior approval when required by company policy and procedure.
• Establish and maintain resident-relations programs; work on monthly lease renewals; and ensure lease files are complete and lease paperwork is properly executed.
• Perform human-resources administration for property employees when necessary or assigned, and help maintain a competent, well-trained staff.
• Assist the Property Manager with training Marketing Representatives.
• Immediately report liability and community incidents to the corporate office; ensure workers’ compensation claims are reported and required paperwork is completed.
• Ensure buildings, grounds, public areas, roads, parking areas, recreational facilities, and laundry rooms are maintained according to policy; take corrective action when conditions are unsatisfactory.
• Inspect the community while on the grounds, pick up litter, report service needs to maintenance staff, and inspect move-ins, move-outs, or vacancies when requested.
• Maintain liaison with community officials and track relevant local governmental issues affecting property operations; report these issues to senior management and the corporate office.
• Perform additional assignments as directed by the Property Manager and Regional Director.
• Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws pertaining to housing.