Service Manager
About The Position
RISE Florence Villa is seeking a hands-on Maintenance Supervisor to lead the maintenance team and help ensure the community is well maintained and residents receive dependable service. The supervisor assigns daily work, sets expectations, trains team members, and works alongside them to deliver timely, quality service. This role performs and troubleshoots repairs across HVAC, plumbing, electrical systems, appliances, carpentry, and general building maintenance. The Maintenance Supervisor manages preventive maintenance, inspects property and equipment, and addresses recurring issues. The role coordinates apartment make-ready schedules, inspects completed work, manages work orders and service records, oversees parts and supplies, and keeps tools, equipment, and maintenance areas organized. The supervisor coordinates vendors, verifies completed work, and partners with the Property Manager on purchasing, expenses, and maintenance priorities. The role also reinforces safe work practices, addresses hazards, communicates professionally with residents, and participates in an on-call rotation for after-hours emergencies.
Requirements
- Multifamily maintenance experience, including previous responsibility for leading a team or coordinating maintenance operations.
- Strong troubleshooting skills across HVAC, plumbing, electrical systems, appliances, and general repairs.
- EPA certification required.
- Experience with preventive maintenance, apartment turns, inventory management, and electronic work order systems.
- Ability to prioritize competing needs, communicate expectations, and hold oneself and the team accountable.
- Availability to participate in an on-call rotation and respond to after-hours emergencies.
Nice To Haves
- CPO certification preferred.
Responsibilities
- Assign daily work, set clear expectations, train team members, and work alongside the team to deliver timely, quality service.
- Troubleshoot and complete repairs involving HVAC, plumbing, electrical systems, appliances, carpentry, and general building maintenance.
- Manage preventive maintenance schedules, inspect property and equipment, and address recurring issues.
- Coordinate apartment make-ready schedules, inspect completed work, and ensure apartments are ready for new residents on time.
- Monitor work orders, maintain accurate service records, manage parts and supplies, and keep tools, equipment, and maintenance areas organized.
- Schedule outside services, verify the quality of completed vendor work, and partner with the Property Manager on purchasing, expenses, and maintenance priorities.
- Reinforce safe work practices, address hazards, and communicate professionally with residents.
- Participate in the on-call rotation and respond to after-hours emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
