Assistant Manager - 5729

Guardian Real Estate Services•Bend, OR

5d•Onsite

About The Position

Guardian Real Estate Services is hiring a full-time Assistant Manager for Stillwater Crossing, a 240-unit LIHTC apartment community in Bend, Oregon. The Assistant Manager supports the Community Manager with daily property operations, resident paperwork, property accounting, reports, work orders, leasing activities, and enforcement of company policies and procedures. The role helps ensure compliance with Fair Housing, landlord-tenant laws, affordable housing program requirements, and other applicable laws and regulations. The position coordinates with property staff, vendors, residents, and corporate departments to provide customer service, maintain curb appeal, support timely maintenance, protect the property's financial health, and complete required paperwork and reports accurately and on time. The ideal candidate is organized, professional, communicative, comfortable in a fast-paced office, and knowledgeable about affordable property management. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $25.00–$27.00 per hour, depending on experience, with bonus potential. Guardian describes itself as a leading West Coast management, development, and investment firm founded in 1971, with 400 real estate professionals and a portfolio of more than 149 properties and 14,600 multifamily units across five states. The company states that it encourages employee learning, development, and career advancement, and maintains a commitment to environmentally sustainable business practices.

Requirements

High school diploma or GED.
At least one year of experience in property management or a similar field.
General knowledge of affordable property management duties and operations.
Excellent attention to detail and organizational skills.
Strong mathematical skills.
Strong customer service skills.
Strong technology, internet, and general computer-use skills, with willingness to learn new programs.
Ability to speak, read, and write in English.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete company training requirements by established deadlines and attend other required training sessions.

Nice To Haves

Prior affordable housing experience; experience with LIHTC requirements and paperwork is preferred.
Ability to speak Spanish.

Responsibilities

Represent Guardian in a positive and professional manner and support the Community Manager in meeting property management obligations.
Comply with applicable local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Coordinate collection and documentation of tenant revenue according to lease obligations and company accounts-receivable policies.
Ensure work complies with affordable housing program requirements applicable to the property.
Complete resident income certifications and recertifications accurately and on time.
Complete move-in and move-out paperwork with residents.
Collect delinquent accounts according to legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
Support daily leasing activities, including touring prospective residents, completing guest cards, maintaining waitlists, following up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating traffic information in reports and databases.
Identify leasing prospects and respond occasionally to routine leasing inquiries.
Purchase goods, services, and supplies as directed by the Community Manager and enter invoices into Yardi Voyager.
Coordinate repair and maintenance requests with the Community Manager and maintenance staff; inspect the property and vacant apartments; and coordinate vendor work and schedules.
Protect confidential resident, property, owner, and company information.
Record time worked accurately and follow daily timekeeping guidelines.
Coordinate with corporate departments and maintain collaborative working relationships with coworkers and departments.
Seek improvements to work processes and results to meet resident needs, ownership objectives, and company standards.
Perform other duties assigned by the Community Manager or Regional Property Manager.