Quality Manager Jobs

About The Position

Requirements

• Bachelor’s degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area.
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports.
• Minimum of 3 years in the manufacturing operations environment with direct experience in Quality Management, Engineering or Vendor Quality.
• Ability to understand optical and eyewear opportunities and the impact it has on KPIs and metrics.
• Experience in developing and implementing new quality management system.
• Proven ability to work in partnership with other managers to accomplish objectives.
• Demonstrated results in leading initiatives that increased savings and improved service quality or increased customer retention.
• Manage complex division projects where independent action, high degree of initiative and coordination across departments is required.
• Proven analytical, problem solving, presentation and negotiation skills.
• Skilled motivator with strong leadership skills who can increase employee engagement.
• Strong interpersonal skills and written and verbal communication skills.
• Ability to effectively manage multiple, simultaneous tasks, problems, and projects.
• Willingness to travel and be on short term implementation projects.
• Highly skilled in root cause and corrective action analysis.

Responsibilities

• Manage the Quality Management and Continuous Improvement program.
• Identify opportunities to optimize and improve processes to ensure delivery of the highest quality products to our internal and external customers.
• Develop and Manage Annual Quality Management/Quality Improvement plan to address overall quality of service.
• Manage development, implementation and review of quality improvement activities that includes, but not limited to: Voice of the Customer incident reports, Product Quality and Safety, Risk Management, and Vendor Quality.
• Responsible for the Quality Management Systems and Processes, including governance requirements, QMS software maintenance, and reporting.
• Develop, implement, and operationalize Quality Management Systems, which includes, but is not limited to developing robust Gaps in product and vendor quality, trend analysis and root cause corrective action.
• Monitor performance of direct reports and matrixed reports; provide prompt and objective coaching and counseling; develop individual Goals and conduct performance reviews.
• Participate in the interviewing and hiring process for open positions within the unit to ensure most qualified candidates are selected.
• Manage overall operational budget and staffing needs to meet business and financial performance objectives.