Quality Manager Jobs

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Quality Service Product Manager Sr. | Generation (EcoSys, Sequence)

American Electric Power•Columbus, OH
•$98,993 - $128,689•Onsite

About The Position

The Quality Service Product Manager Sr. leads quality assurance and quality control efforts for AEP Project Management and serves as a Business Unit Product Owner. The role ensures the accuracy, consistency, and integrity of data in Project Management applications and manages the product lifecycle from planning through execution in alignment with organizational strategy and objectives. The position makes day-to-day product decisions, develops and executes product vision and strategy, manages customer relationships and expectations, and translates between technical and business concepts while collaborating across organizational levels. It also leads enterprise-wide implementations of IT applications that affect the Project Management Organization and monitors Project Management Teams’ adherence to the approved project delivery model. The role develops and maintains the strategic product vision and roadmap, applies data analytics to identify anomalies and data variances, and establishes frameworks for enforcing data integrity during data entry. It audits project activities for compliance with organizational and project-specific policies, processes, and procedures; recommends and implements improvements; and supports alignment of cost and schedule processes. It helps define and monitor performance metrics, provides objective review of whether metrics encourage appropriate behavior, and ensures teams follow baseline and approval processes. The position also prepares status reports, provides training, and may manage product backlogs, represent customer needs, analyze stakeholders, and help develop organizational change management plans. The role requires light physical duties at various work sites, including home and AEP locations, in varying conditions. Work at nuclear power sites may involve hazardous areas and possible radiation exposure within NRC limits.

Requirements

  • A related degree from an accredited university or college, such as Accounting, Business, Construction Management, Engineering, Technology, or Project Management, with the following qualified experience: six years with an associate degree or four years with a bachelor's degree.
  • Qualified experience must include project management and business or financial administration activities and responsibilities.
  • Demonstrated preparedness for journey-level Project Management knowledge in construction safety, negotiations, scope development and control, cost estimating, construction contracting, project controls and reporting, quality control, and risk management.
  • Ability to understand and support AEP policies, values, principles, structure, and behavior.
  • Clear understanding of typical Project Control methods and procedures consistent with Project Management Institute PMBOK methodologies.
  • Ability to provide effective leadership, team building, and meeting management consistent with PMBOK, AEP leadership competencies, and AEP values.
  • Ability to safely and effectively perform light physical duties at various work sites in varying conditions.

Nice To Haves

  • Two years of experience as a Product Manager (Grade 7), or demonstrated competencies, knowledge, and skills through results achieved in a shorter time.
  • Experience in project management, major construction field work, project estimating, project controls, project engineering, or comparable experience in an engineering or construction environment.
  • Knowledge of negotiations, scope development and control, cost estimating, construction contracting, project controls and reporting, quality control, and risk management.
  • Human resource administration and supervisory experience, beneficial for advancement to Quality Service Product Manager Principal (Grade 009).
  • Certifications such as Project Management Professional (PMP), Professional Business Analysis (PBA), AACE, American Society for Quality (ASQ), or Certified Quality Auditor (CQA).

Responsibilities

  • Develop and maintain the strategic product vision and roadmap.
  • Serve as the Business Unit Product Owner and manage the product lifecycle from planning through execution.
  • Ensure accuracy, consistency, and integrity of data in Project Management applications.
  • Develop frameworks for enforcing data integrity rules during data entry and provide data variance reports to identify anomalies.
  • Apply data analytics techniques and perform quality audits to assess compliance with organizational and project-specific policies, processes, and procedures.
  • Recommend and implement quality and process improvements.
  • Develop an understanding of AEP project management standards and help manage projects in accordance with those standards and Project Management Governance Committee guidance.
  • Monitor Project Management Teams’ adherence to the approved project delivery model.
  • Ensure the Project Management Team coordinates to establish the original baseline and time-phased budgets and completes baseline approval processes according to the project delivery model.
  • Collaborate with departments and groups to define and monitor macro- and micro-level performance metrics.
  • Provide objective review of whether metrics are driving appropriate behavior across the organization.
  • Collaborate within the department to align cost and schedule processes.
  • Provide clear, concise written status reports to relevant groups and leaders.
  • Provide training support to Project Management and other departments affected by departmental policies and processes.
  • As applicable, create and prioritize product backlogs, represent the customer for the assigned product, identify and analyze stakeholders, and assist with organizational change management planning.
  • Provide leadership, team building, and meeting management.

Benefits

  • Competitive compensation
  • Comprehensive benefits package intended to support and enhance employee well-being

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Based on current job postings on Teal, the average Quality Manager salary in the US is approximately $123,000 per year, with a typical range of $75,000 to $195,000.
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