Supplier Quality Assurance Manager

Mity-Lite•Orem, UT
•$80,000 - $90,000•Onsite

About The Position

MITY Inc. is seeking an experienced Supplier Quality Assurance Manager to lead quality improvement efforts with domestic and international suppliers. The role ensures the quality of incoming raw materials, components, and finished goods while partnering with suppliers to identify issues, improve processes, and prevent recurring defects. The ideal candidate is proactive, analytical, and relationship-focused, with a strong understanding of manufacturing quality standards and continuous improvement. The position is full-time and in-office in Orem, Utah. Domestic and international travel, including to Asia, is required, typically several trips per year. The salary range is $80,000–$90,000 per year. MITY Inc. manufactures commercial furniture, including tables, chairs, and specialty seating, serving hospitality, education, healthcare, and other industries. Its brands include MityLite, Holsag, Bertolini, and Broda. The company describes its core values as Make It Safe, Improve Each Day, Trust Is Key, and You Matter.

Requirements

  • 8–10 years of experience in supplier quality assurance, quality management, or supplier development within a manufacturing environment.
  • Experience with internationally sourced finished goods, factory inspections, and overseas supplier relationships.
  • Strong understanding of root cause analysis, corrective action processes, supplier audits, and quality improvement methodologies such as 8D, 5-Why, Lean, or Six Sigma.
  • Experience analyzing quality data, managing supplier performance, and implementing sustainable process improvements.
  • Comfort working directly with suppliers, communicating across departments, and influencing improvements without direct authority.
  • Ability to travel domestically and internationally, including to Asia, typically several trips per year.

Nice To Haves

  • Bachelor's degree in Engineering, Quality Management, Industrial Technology, or a related field is preferred.
  • Familiarity with wood, metal, textiles, furniture manufacturing, or related materials.
  • ASQ certifications.
  • Experience with PPAP or formal supplier approval processes.

Responsibilities

  • Develop and improve supplier quality assurance processes for domestic and international suppliers.
  • Monitor incoming material and finished-goods quality, identifying trends, defects, and opportunities for improvement.
  • Partner with suppliers to investigate quality issues, determine root causes, and implement corrective actions.
  • Conduct supplier audits, factory visits, and quality assessments to ensure consistent standards and performance.
  • Oversee quality inspections for internationally sourced finished goods, including pre-shipment inspections and factory quality controls.
  • Establish and maintain supplier scorecards, quality metrics, inspection standards, and corrective-action tracking.
  • Collaborate with Purchasing, Production, Engineering, and Logistics to resolve quality concerns and support supplier development.
  • Support new supplier qualification, material approvals, and continuous improvement initiatives.
  • Stay current with quality management practices and identify opportunities to strengthen MITY's supplier quality program.

Benefits

  • Medical insurance
  • Dental and vision insurance
  • 401(k) with 100% company match up to 4% and immediate vesting
  • Paid holidays, PTO, and sick leave
  • Company-paid life insurance and short-term disability
  • Wellness incentives
  • Employee activities
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