Quality Manager Jobs

About The Position

Requirements

• Food service industry experience is required.
• Restaurant, retail, or supervisory experience is required.
• Food Safety and Serve Safe certification.
• Fluent English speaking and reading skills.
• Math and writing skills.
• Ability to anticipate and understand guests’ needs and exceed their expectations.
• Ability to set compelling targets and deliver on commitments.
• Ability to build effective teams and enable team members to make decisions and celebrate success.
• Must be physically and mentally capable of learning to operate standard restaurant equipment; minimum age requirements may apply.
• Ability to lift 30 to 50 pounds and perform pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

• Lead operational excellence and focus on achieving 100% guest satisfaction.
• Recruit, develop, train, and lead store team members.
• Implement and ensure effective application of operational standards for quality, service, and cleanliness.
• Help set and achieve store sales and profitability goals; manage the store’s profit and loss and control expenses.
• Manage shift processes and people to deliver a great guest experience and products that meet operational and quality standards.
• Provide leadership, direction, motivation, communication, and coaching to the store team.
• Counsel, discipline, promote, or terminate store-level employees as needed.
• Manage purchasing, scheduling, sales, training, and physical facilities maintenance.
• Use analysis, experience, and judgment to solve problems and make decisions.

Benefits

• Competitive salary
• Monthly bonus program
• Employee meal discounts
• Medical, dental, vision, and prescription insurance with company contribution
• Paid vacation