MEP Quality Manager

Walsh Group•Silverdale, WA

About The Position

The MEP Quality Manager is responsible for implementing, improving, and executing quality management systems and project-specific quality program requirements for a federal construction project in Kitsap, Washington. The role ensures design and construction work is planned and performed according to company and contract policies, procedures, systems, and requirements. The Quality Manager serves as the quality champion for one or more projects, overseeing quality of work, materials, documentation, and closeout to support safe, efficient, effective, and profitable project execution. The position coaches and trains project staff and quality personnel in quality principles and project requirements, leads quality processes and audits, monitors performance indicators and quality incidents, and develops improvement strategies. It directs inspections, testing, and documentation; coordinates testing and inspections with project operations, consultants, laboratories, and the client; and prepares project-specific inspection and test plans and quality control procedures. The manager also supports risk management, stakeholder relationships, site safety, cost monitoring, and efforts to reduce rework and claim exposure. Limited travel may be required for projects.

Requirements

  • At least 7 years of AEC experience.
  • Level 1 QCM.
  • Current certification required.
  • Industry certifications for testing and inspection as needed to review and certify that tests, inspections, and procedures satisfy requirements.
  • Good communication skills, critical-thinking and problem-solving abilities, and the ability to prioritize, organize, and manage time.
  • Knowledge of standards, specifications, and publications related to job duties.
  • Limited travel for projects as necessary.

Nice To Haves

  • AEC bachelor's degree or equivalent related field experience, including International Code Council or NICET credentials.
  • Three years of experience in a Quality role preferred.
  • USACE/NAVFAC/NRC Construction Quality Management certification preferred but not required.

Responsibilities

  • Serve as the quality champion for one or more projects, managing quality of work, material management, documentation, and closeout.
  • Coach, mentor, and train project staff in quality management principles, procedures, and project-specific requirements.
  • Mentor and coach Quality staff to support career development and retention.
  • Lead quality processes including work planning, pre-activity meetings, material management, Quality Incident Reports, lesson sharing, and follow-up inspections.
  • Establish, monitor, and report Key Performance Indicators (KPIs) and Quality Incident Reports (QIRs); analyze trends and recommend improvement strategies.
  • Audit project quality programs using Project QC Evaluation and other auditing tools.
  • Provide Operations and Quality Management with feedback on major QIRs, project team relationships, client perceptions, and recurring quality non-conformances.
  • Direct inspection, testing, and documentation of project work.
  • Schedule and coordinate inspections and testing with operations, consultants, material laboratories, and the client.
  • Create and implement project-specific inspection and test plans, quality control plans, and other necessary procedures.
  • Support material specification reviews, including concrete mix designs, thermal control, and other specialized quality elements.
  • Develop and manage risk strategies to reduce risk and improve project profitability and efficiency through process management and mitigation.
  • Maintain relationships with owners, clients, subcontractors, design partners, and stakeholders to support project partnering and issue resolution.
  • Support Site Safety in meeting established safety procedures, requirements, and goals.
  • Monitor project quality costs and resources while working to improve as-bid budgets.
  • Provide feedback to optimize project billing returns, risk reporting, and testing accuracy while protecting the company from claim exposure.
  • Monitor and report rework costs through the QIR system.

Benefits

  • Opportunities for growth, training, and development.
  • Flexibility in career path and progression.
  • Potential eligibility for a bonus and other benefits.
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