Senior Quality Manager

Blue Origin•Altadena, CA

About The Position

The Senior Quality Manager provides organizational support for customer programs and supplier quality requirements. This role leads quality engineering, system and process improvements, supplier development, and root-cause and corrective-action activities, including non-conformance analysis and effective countermeasures. The manager interprets customer and program requirements, develops quality strategies and plans for execution throughout the program lifecycle, establishes performance metrics, and ensures quality-assurance processes are maintained. The position manages a team of Quality Engineers and Quality Technicians and leads quality functions for assigned programs from proposal through customer shipment, meeting customer requirements and cost and delivery expectations. It works with customers, suppliers, Engineering, and production personnel, and provides guidance on quality standards and government regulations. The role also analyzes design reliability and quality, supports production readiness, and monitors corrective-action plans arising from supplier audits and assessments.

Requirements

Preferably a BS or MS in a science or engineering discipline.
Knowledge and understanding of current ISO 9001/AS 9100 quality systems.
Working knowledge of interpreting engineering specifications, mechanical drawings, and Geometric Dimensioning and Tolerancing (GD&T).
Knowledge of process capability concepts, including Statistical Process Control (SPC) techniques.
Strong analytical and problem-solving skills.
Supplier Quality Assurance experience.
Understanding of continuous improvement, Lean Manufacturing practices, problem-solving skills, and ERP/MRP planning systems.
Strong skills in MS Windows applications, including Excel, Word, and PowerPoint.
Familiarity and ability to work with MS Project.

Nice To Haves

Experience working in military or aerospace quality systems.
Significant experience working directly with customers and suppliers.

Responsibilities

Decipher customer and program requirements and develop quality strategies and plans for execution throughout the program lifecycle.
Develop key performance metrics and ensure quality-assurance processes are maintained.
Manage a team of Quality Engineers and Quality Technicians.
Lead quality functions for assigned programs from proposal through shipment to the customer while meeting customer requirements and cost and delivery expectations.
Host customer quality audits and participate in internal quality audits.
Interface with suppliers and customers regarding program quality requirements.
Establish quality-assurance and quality-control tools for measuring supplier performance affecting products and services.
Issue formal supplier corrective action requests (SCARs) and work with suppliers to resolve problems.
Issue internal and supplier Corrective and Preventive Actions (CAPA).
Provide advice and guidance on interpreting and adapting quality standards and government regulations.
Analyze design reliability and quality and recommend process changes and enhancements.
Work with Engineering to bring quality products to production readiness.
Track action plans from supplier audits and assessments and monitor their completion and correctness.
Lead quality activities in production, interfacing with operators, quality engineers, inspectors, shop-floor supervisors, program managers, project engineers, and design engineers.
Lead quality engineering, system and process improvements, supplier development, and root-cause and corrective-action activity, including non-conformance analysis and implementation of effective countermeasures.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance.
Paid parental leave.
Short- and long-term disability.
401(k) with company match of up to 5%.
Education Support Program.
Stock options for regular employees working at least 20 hours per week.
Paid time off of up to four weeks per year based on weekly scheduled hours.
Up to 14 company-paid holidays.
Depending on role type and job level, employees may be eligible for benefits and bonuses based on individual contributions and company results.