Site Quality Manager

IFF•Memphis, TN

2d•Onsite

About The Position

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, delivering sustainable innovations that elevate everyday products. The Quality Control Manager role is based in Memphis, TN, in an on-site setting. This position is part of the Food Ingredients business unit, which is expected to transition to CVC Capital Partners in the first half of 2027. The role involves leading quality excellence and ensuring the highest standards across manufacturing operations within a collaborative, detail-oriented, solution-focused team.

Requirements

Bachelor’s degree in Chemistry, Biology, Food Science, or a related scientific discipline.
10+ years of experience in quality control, quality assurance, or laboratory management within food, beverage, or chemical manufacturing environments.
Demonstrated experience managing QC laboratories, teams, and testing programs.
Experience with Safe Quality Food (SQF) audits and certification processes.
Strong knowledge of quality control methodologies, laboratory testing methods, and GMP requirements.
Experience leading Root Cause Analysis (RCA) and continuous improvement initiatives.
Proven ability to manage multiple priorities in a fast-paced manufacturing environment.
Strong communication and collaboration skills across cross-functional teams.
Ability to analyze data, interpret results, and make data-driven decisions.

Nice To Haves

Experience leading food safety or environmental monitoring programs.
Knowledge of regulatory frameworks and customer audit expectations in food manufacturing.
Demonstrated ability to drive process improvements and quality culture initiatives.

Responsibilities

Lead and manage the Quality Control (QC) laboratory, overseeing daily operations, team performance, and resource allocation.
Establish, maintain, and continuously improve quality control systems, policies, and procedures to ensure compliance with internal and regulatory standards.
Define and implement sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products.
Direct QC testing activities and ensure accurate, timely analysis, documentation, and reporting of results.
Ensure compliance with Good Manufacturing Practices (GMP) and regulatory requirements across all laboratory and production support activities.
Partner with manufacturing, engineering, and supply chain teams to define and maintain quality standards and resolve quality-related issues.
Lead Root Cause Analysis (RCA) investigations and implement corrective and preventive actions for quality and food safety events.
Oversee food safety programs, including environmental monitoring, facility inspections, and issue mitigation (e.g., facility breaches, contamination risks).
Lead customer audits, internal audits, and regulatory inspections, ensuring readiness and successful outcomes.