Site Quality Manager

IFF•Memphis, TN

4d•Onsite

About The Position

The Site Quality Manager leads the Quality Control (QC) laboratory and oversees daily operations, team performance, and resource allocation. The role establishes, maintains, and improves quality control systems, policies, and procedures to meet internal and regulatory standards. It defines sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products, and directs QC testing to ensure accurate and timely analysis, documentation, and reporting. The position ensures Good Manufacturing Practices (GMP) and regulatory compliance across laboratory and production support activities. Working with manufacturing, engineering, and supply chain teams, the manager maintains quality standards and resolves quality issues. The role also leads Root Cause Analysis (RCA) investigations and corrective and preventive actions for quality and food safety events; oversees food safety programs such as environmental monitoring and facility inspections; and leads customer audits, internal audits, and regulatory inspections. The role is based onsite in Memphis, Tennessee, within IFF’s Food Ingredients business unit. IFF has announced its intention to sell that unit to CVC Capital Partners, with the sale expected to close in the first half of 2027, subject to regulatory approvals and customary closing conditions. The business unit is expected to transition to CVC Capital Partners at closing.

Requirements

Bachelor’s degree in Chemistry, Biology, Food Science, or a related scientific discipline.
10+ years of experience in quality control, quality assurance, or laboratory management within food, beverage, or chemical manufacturing environments.
Demonstrated experience managing QC laboratories, teams, and testing programs.
Experience with Safe Quality Food (SQF) audits and certification processes.
Strong knowledge of quality control methodologies, laboratory testing methods, and GMP requirements.
Experience leading RCA and continuous improvement initiatives.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Strong communication and collaboration skills across cross-functional teams.
Ability to analyze data, interpret results, and make data-driven decisions.

Nice To Haves

Experience leading food safety or environmental monitoring programs.
Knowledge of regulatory frameworks and customer audit expectations in food manufacturing.
Demonstrated ability to drive process improvements and quality culture initiatives.

Responsibilities

Lead and manage the QC laboratory, including daily operations, team performance, and resource allocation.
Establish, maintain, and continuously improve quality control systems, policies, and procedures to ensure compliance with internal and regulatory standards.
Define and implement sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products.
Direct QC testing activities and ensure accurate, timely analysis, documentation, and reporting of results.
Ensure GMP and regulatory compliance across laboratory and production support activities.
Partner with manufacturing, engineering, and supply chain teams to define and maintain quality standards and resolve quality-related issues.
Lead RCA investigations and implement corrective and preventive actions for quality and food safety events.
Oversee food safety programs, including environmental monitoring, facility inspections, and mitigation of issues such as facility breaches and contamination risks.
Lead customer audits, internal audits, and regulatory inspections, ensuring readiness and successful outcomes.