Site Quality Manager

Jabil•Florence, KY

About The Position

Represent the quality function by providing technical support, in conjunction with other internal support groups, for issues affecting manufacturing. The role supports quality planning, inspection, training, documentation, supplier and customer issue resolution, trend analysis, and continuous improvement. It also provides technical and logistical guidance to quality engineering staff, supports quality-related customer interactions, and acts as a liaison between Jabil and suppliers or customers. Preferred qualifications describe quality-control work for liquid cooling and fluid-handling systems, including performance testing and validation, analysis of system data, investigations into fluid-system failures, and collaboration on inspection criteria and acceptance standards. The position also supports first article inspections, process validations, product qualification, and compliance with relevant industry standards and customer specifications. The employee must follow applicable safety, health, and company security procedures.

Requirements

Bachelor's degree and two years of related experience, or an equivalent combination of education and experience.
Follow applicable safety and health rules and regulations.
Comply with company security procedures.

Nice To Haves

Experience developing quality-control methodologies for liquid cooling systems, coolant distribution units, heat exchangers, manifolds, cold plates, pumps, valves, hoses, tubing, and associated fluid-handling equipment.
Experience performing and evaluating pressure testing, leak testing, flow verification, hydrostatic testing, and fluid-system integrity validation.
Ability to review fluid-system performance data, including flow rates, pressure differentials, temperature gradients, heat-transfer efficiency, and coolant-quality metrics.
Experience supporting qualification and validation of fluid dynamics, thermal management systems, and cooling infrastructure for high-performance computing, AI, and data center applications.
Experience conducting root cause investigations involving coolant leaks, flow restrictions, contamination, pressure losses, thermal excursions, and component failures.
Ability to use statistical methods and engineering analysis to evaluate process capability and quality performance for fluid-based products and manufacturing processes.
Experience collaborating with design, manufacturing, supplier quality, and reliability engineering teams to establish inspection criteria and acceptance standards for thermal management assemblies and fluid-bearing systems.
Experience validating incoming materials and assemblies for liquid-cooling compatibility, including wetted materials, seals, fittings, pumps, heat exchangers, and coolant systems.
Experience supporting first article inspections, process validations, and product qualification involving thermal transfer and fluid-system performance requirements.
Knowledge of industry standards and customer specifications governing pressure-containing systems, leak testing, thermal performance, and fluid cleanliness.

Responsibilities

Develop and maintain QA plans and process routings that reflect intended and actual activities.
Participate in initial process design, development, and implementation to support quoting activities.
Evaluate and support inspection processes through inspection aids and instruction guidelines.
Develop and implement specialized training sessions for applicable functions.
Review and maintain documentation files and develop systems for document storage and access.
Review supplier and customer discrepancies and coordinate and track corrective and preventative actions.
Analyze defect trends at customer, supplier, and internal levels.
Participate in vendor survey activities as applicable.
Work proactively with suppliers and assist with process improvement efforts when possible.
Interface with departments on policies and procedures, particularly ISO, EN4600, and GMP documentation.
Monitor departmental activities and provide technical and logistical guidance and support to quality engineering staff as applicable.
Provide technical support to customers on quality issues as needed.
Focus corrective-action efforts using SPC data and corrective-action tracking tools; create and implement meetings, procedures, or team-building concepts as needed.
Serve as liaison between Jabil and suppliers or customers on quality-related issues.
Improve technical support for the quality organization.
Follow safety and health rules and regulations associated with the position and as directed by a supervisor.
Comply with procedures within the company security policy.
Develop and implement quality-control methodologies for liquid-cooling and fluid-handling equipment.
Perform and evaluate pressure, leak, flow, hydrostatic, and fluid-system integrity tests.
Review and analyze fluid-system performance data, including flow, pressure, temperature, heat-transfer, and coolant-quality measures.
Support qualification and validation activities for fluid dynamics, thermal management systems, and cooling infrastructure.
Investigate root causes of coolant leaks, flow restrictions, contamination, pressure losses, thermal excursions, and component failures.
Use statistical methods and engineering analysis to evaluate process capability and quality performance for fluid-based products and manufacturing processes.
Collaborate with design, manufacturing, supplier quality, and reliability engineering teams to establish inspection criteria and acceptance standards.
Validate incoming materials and assemblies for compatibility with liquid-cooling applications.
Support first article inspections, process validations, and product qualification activities involving thermal transfer and fluid-system performance.
Ensure compliance with applicable industry standards and customer specifications for pressure-containing systems, leak testing, thermal performance, and fluid cleanliness.