Quality Manager Jobs

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Manager Transplant Quality BMT/Cell Therapy

LCMC Health•New Orleans, LA

About The Position

Responsible for implementing hospital and/or service line goals within the supervised area and accountable for its financial performance and service quality within the overall guidelines set by the Department Director. Provides direct supervision, coaching, and mentoring to professional personnel of the transplant program. Supports the professional practice model and legal and industry standards related to the Service Line. Performs other duties as assigned. Oversees assigned department areas, including the transplant clinic and quality assurance/performance improvement. The role includes interviewing, coaching, counseling, orientation, training, and evaluating staff within established guidelines. Ensures adequate staff coverage based on projected patient load and budget, monitors daily operations, and responds effectively to unplanned circumstances to maintain consistent service quality. Keeps staff informed of hospital and department processes and applicable federal, state, regulatory, and other governing policies and guidelines. Coordinates staff performance and improvement processes, including preparation, analysis, and submission of required reports. Updates department processes and workflow, and participates in relevant teams, committees, and special projects. The position is with University Medical Center, part of LCMC Health. The posting identifies the work shift as days in the United States of America.

Requirements

  • A minimum of 3 years of demonstrated experience in healthcare management.
  • Bachelor’s degree in Accounting, Finance, Business, or a related field.
  • Strongly recommended skills related to the occupational field, including healthcare, business, and finance management.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Implement hospital and/or service line goals within the supervised area.
  • Manage financial performance and service quality within the guidelines set by the Department Director.
  • Directly supervise, coach, and mentor professional personnel of the transplant program.
  • Oversee assigned department areas, including the transplant clinic and QA/PI.
  • Interview, coach, counsel, orient, train, and evaluate staff within established guidelines.
  • Ensure adequate staff coverage according to projected patient load and the established budget.
  • Monitor day-to-day department operations and respond effectively and efficiently to unplanned circumstances and challenges.
  • Keep staff updated on hospital and department processes, guidelines, and applicable federal, state, regulatory, and other governing policies and procedures.
  • Coordinate staff performance and improvement processes, including preparing, analyzing, and submitting required reports.
  • Update and improve department processes and workflow.
  • Participate in teams, committees, and special projects relating to Department and Hospital Services.

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