Plant Quality Manager

Poclain • Sturtevant, WI

15h

About The Position

The Plant Quality Manager leads quality for Poclain Hydraulics’ North American products, processes, and services. Reporting to the Vice President of Operations, this role guides customer, supplier, production, project, and aftermarket service quality across the product lifecycle. The manager leads and develops a local team while collaborating with colleagues across Poclain’s global manufacturing organization to apply global quality initiatives and improve operations in Yorkville. The role has authority to stop production when quality is at risk to protect the customer.

Requirements

• Experience leading manufacturing quality teams, including quality engineers and technicians.
• Experience with precision machining, castings, and forgings, including knowledge of manufacturing methods, material characteristics, and common defects.
• Experience managing quality systems, preparing for audits, and supporting certification requirements.
• Ability to apply structured problem-solving methods and verify corrective-action effectiveness.
• Experience supporting quality planning and new product introduction.
• Experience using Lean manufacturing and continuous improvement principles.
• Experience working with aftermarket service and warranty administration.
• Ability to build cooperation across departments while maintaining clear expectations and accountability.
• Ability to balance technical detail with business priorities and communicate credibly with plant-floor teams and customers.

Responsibilities

• Translate customer expectations, Poclain Group standards, and business objectives into quality priorities and improvement plans.
• Lead and coach quality engineers, technicians, and aftermarket service employees, developing technical capability and accountability.
• Partner with manufacturing and other departments to prevent defects and integrate quality into everyday decisions.
• Lead structured problem-solving through Quick Response Quality Control (QRQC), ensuring corrective actions address root causes and produce lasting results.
• Lead customer quality communications, manage customer audits, and use feedback to drive improvements.
• Oversee audit readiness, certification requirements, and alignment with Poclain Group standards.
• Deploy quality roadmaps through the Poclain Excellence System and collaborate across the organization on improvement initiatives.
• Guide supplier and project quality activities, support new product introductions, and oversee aftermarket and warranty processes.
• Stop production when necessary to protect customers from quality risks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed