Plant Supervisors - Quality Manager

Corrugated Partners Group•Cleveland, TN

About The Position

Triumph Sheets, a subsidiary of Schwarz Partners, is seeking a Quality Manager to develop, plan, and direct quality activities in support of the company’s quality assurance operations and goals. The role ensures company standards are achieved and continuous improvement remains a focus, while providing support, structure, and formalized training for employees throughout the organization. The Quality Manager oversees quality programs and systems, investigates complaints and non-conformance issues, and works with departments and management to maintain product quality, meet customer and regulatory requirements, and achieve business goals. The position also provides plant-level leadership and advice on product quality, coordinates audits, and supports ongoing training and quality improvement.

Requirements

  • High school diploma or GED and/or related work experience.
  • Knowledge of paper grades, their applications, and corrugated-sheet production.
  • Regular and predictable attendance.

Nice To Haves

  • College degree.
  • Five years of corrugated manufacturing experience.
  • Five years of proven management and leadership experience.

Responsibilities

  • Follow safety and company policies, report issues, accidents, or incidents promptly, and complete assigned monthly online safety training.
  • Know paper grades, their applications, and the production processes for corrugated sheets.
  • Develop, implement, maintain, and communicate quality strategies and programs throughout the organization.
  • Investigate customer complaints and non-conformance issues.
  • Manage quality systems and provide input on corrective actions, customer complaint resolution, change control, quality procedures and documentation, internal QMS audits, and quality system reporting.
  • Collect, analyze, and summarize quality information and trends.
  • Continuously improve standards for finished-product disposition and rework by developing inspection and physical testing methods and procedures, and updating quality assurance procedures as needed.
  • Enforce quality assurance policies, procedures, and other requirements; collaborate with management to develop training methods.
  • Coordinate activities and facilitate interactions during regulatory agency, third-party, and customer audits; provide related communications and documentation to management.
  • Prepare and conduct quality review meetings with the management team to improve quality and reliability standards.
  • Perform internal QMS audits to verify that planned arrangements for continuous improvement are being met.
  • Manage quality programs and procedures to ensure processes and products comply with government regulations, meet customer requirements and company expectations, and achieve business goals.
  • Provide leadership, consultation, and advice to plant departments on product-quality issues.
  • Conduct quality meetings with relevant departments during Management Review.
  • Identify training needs and organize training interventions to meet quality standards.
  • Audit and calibrate production-floor testing equipment.
  • Collect and compile statistical quality data.
  • Maintain regular and predictable attendance.
  • Perform additional duties as assigned.

Benefits

  • Monthly bonuses.
  • Three medical plans to choose from, including an HSA.
  • Flexible Spending Account.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability, long-term disability, and life insurance policies at no cost to the employee.
  • 401(k) plan with company match.
  • Paid vacation and holidays.
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