Quality Manager
About The Position
Pentagon Technologies is seeking a Quality Manager for its Austin, Texas facility. The role is accountable for developing, executing, maintaining compliance with, and continuously improving quality systems and documentation control. The manager leads a team and works with internal departments, customers, and vendors to deliver quality control support to manufacturing, resolve quality issues, and maintain customer satisfaction. The position requires integrity and effective collaboration in a fast-paced environment. Travel to other company locations, vendor facilities, and customer facilities within the continental United States may be required as needed, with travel listed as up to 15%.
Requirements
- Bachelor of Science degree in a related STEM field.
- At least 5 years of relevant experience managing product, process, and quality-system quality according to international standards such as ISO 9001.
- People management experience.
- JMP training completion.
Nice To Haves
- Experience in the semiconductor industry.
- ASQ certification.
- Six Sigma and/or Lean Manufacturing certification.
- ISO 9001 lead auditor training or certification.
Responsibilities
- Provide timely reporting on safety observations, quality performance, metrics, and project status.
- Plan, direct, and execute the development, application, and maintenance of quality standards; coordinate day-to-day quality control support for manufacturing, including organizational training.
- Identify, plan, test, and implement improvement opportunities with input and support from relevant department personnel and management.
- Track process improvement and quality management programs to improve project success and monitor subsequent performance.
- Coordinate routinely with external customers and vendors and internal Sales, Supply Chain, Customer Service, Operations, and Engineering teams to implement quality control methods, resolve quality-system and product-quality issues, and maintain customer satisfaction.
- Apply test methodology, engineering, and product knowledge to design tests and testing strategies for product analysis and qualification.
- Monitor and trend non-conformances and lead failure analysis and 8D/RCCA.
- Manage quality audit scheduling, planning, facilitation, closure of findings, and improvements.
- Deploy and manage Statistical Process Control programs and Measurement System Analysis studies in accordance with Process Control Plans; review data for process improvements.
- Perform product and process risk assessments, including Design/Process Failure Modes & Effects Analysis (DFMEA/PFMEA).
- Lead development of Standard Operating Procedures and the review/release process, and manage company training.
- Define, develop, and sustain corporate-level Document Control and Change Management systems.
- Travel to other Pentagon Technologies locations and vendor and customer facilities within the continental United States as needed.
Benefits
- Generous paid time off.
- 401(k) program with employer matching contribution.
- Health, dental, and vision insurance with generous employer contribution.
- Long-Term Disability insurance, fully employer paid.
- Life and AD&D insurance, with employer-paid and voluntary options.
- Employee Assistance Plan (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
