Quality Manager

Challenge Manufacturing•Northlake, TX

10d•Onsite

About The Position

The Quality Manager is the plant champion responsible for leading corporate quality management system (QMS) targets, objectives, and continuous improvement initiatives at the manufacturing site. The role supports a customer-focused culture and ensures customer requirements and expectations are identified, communicated, and met or exceeded in finished-product quality. The Quality Manager works with system managers, process owners, supervisors, plant leadership, customers, and Corporate Quality to maintain and improve the plant’s quality management system. This position is located at the company’s plant in Northlake, Texas.

Requirements

Bachelor’s degree in engineering or an equivalent field.
At least three years of experience in a quality role, including work with SOPs, project creation and timelines, layouts, APQP, quality core tools, layered audits, and TS.
Automotive industry experience.
Demonstrated expertise in quality disciplines, including IATF 16949, customer-specific requirements, root cause analysis, and problem solving.
Excellent oral and written communication skills, including comfort communicating in difficult situations in individual and group settings.
Ability to analyze and make decisions objectively and with balance.
Strategic awareness and ability to lead a team toward strategic goals.
Ability to inspire, influence, and develop others.
Demonstrated ethical conduct and credibility.
Business acumen, including understanding how business decisions affect company financial statements.
Global and cultural awareness.
High standards of performance, personal accountability, thoroughness, accuracy, reliability, honesty, and integrity.
Ability to resolve conflict constructively, listen, focus on issues, find resolutions, and monitor progress.
Ability to use feedback to improve performance and work relationships.
Ability to move within or between work areas to support plant flow.
Sense of urgency in meeting customer needs.
Ability to perform all aspects of the job and rotate through job responsibilities; maintain the knowledge and skills needed to perform effectively.
Constructive, objective approach to change and new situations, viewing change as a learning opportunity.
Collaborative approach, including sharing information and knowledge and recognizing the strengths of others.
Dependability in attendance, ensuring coverage when absent, taking timely breaks and lunches, and using time wisely.

Responsibilities

Support the development and maintenance of a customer-focused culture within the organization.
Communicate with customers about quality objectives and corrective actions needed to maintain the quality management system.
Ensure customer-specific requirements and expectations are accurately identified and communicated, and that the plant meets or exceeds customer expectations for finished-product quality.
Ensure system managers, process owners, and supervisors at the plant develop and maintain their respective roles in the quality management system.
Conduct daily quality checks on processes, documentation, and metrics to verify that other process owners and supervisors are completing required activities.
Collect data, monitor metrics, and publish statistics on plant performance against corporate measures.
Monitor plant quality management system performance and advise the Plant Manager and Corporate Quality representatives.
Identify quality management system needs at the plant to improve or support corporate quality and customer requirements.
Lead quality management system targets, objectives, and continuous improvement initiatives at the manufacturing site.