The Manager, Quality Assurance maintains and monitors quality systems to ensure compliance with FDA regulatory requirements. The role works with packaging and ingredient suppliers to prevent and manage non-conformance issues, and provides consultation and training in HACCP, SSOP, GMP, and allergens. The manager oversees internal audit and inspection processes, corrective and preventive action programs, ingredient, packaging, and finished-product traceability, mock recalls, and product and environmental microbiological testing. The role investigates non-conforming product incidents and customer complaints, conducts root-cause analysis, leads corrective actions, leads commercialization for new products, and develops strategic applications for the plant data collection system. The manager is part of the operations team and supports initiatives including Safety, Total Productive Manufacturing, Diversity/Inclusion, and Engagement. Responsibilities also include investigating in-plant quality incidents, overseeing quality aspects of special batches and new product launches, executing scheduled and corporate-initiated exercises such as mock recalls, and placing holds on product-handling and storage issues, including those at third-party warehouses. The position reports to the Associate Director.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed