Manager, Quality Assurance

Campbell's•Napoleon, OH
•$103,200 - $141,900

About The Position

The Manager, Quality Assurance maintains and monitors quality systems to ensure compliance with FDA regulatory requirements. The role works with packaging and ingredient suppliers to prevent and manage non-conformance issues, and provides consultation and training in HACCP, SSOP, GMP, and allergens. The manager oversees internal audit and inspection processes, corrective and preventive action programs, ingredient, packaging, and finished-product traceability, mock recalls, and product and environmental microbiological testing. The role investigates non-conforming product incidents and customer complaints, conducts root-cause analysis, leads corrective actions, leads commercialization for new products, and develops strategic applications for the plant data collection system. The manager is part of the operations team and supports initiatives including Safety, Total Productive Manufacturing, Diversity/Inclusion, and Engagement. Responsibilities also include investigating in-plant quality incidents, overseeing quality aspects of special batches and new product launches, executing scheduled and corporate-initiated exercises such as mock recalls, and placing holds on product-handling and storage issues, including those at third-party warehouses. The position reports to the Associate Director.

Requirements

  • At least 5 years of QA leadership experience in a food industry plant environment.
  • Understanding of manufacturing processes.

Nice To Haves

  • Bachelor's degree.
  • At least 6 years of QA leadership experience in a food industry plant environment with an understanding of manufacturing processes.

Responsibilities

  • Maintain and monitor quality systems to ensure compliance with FDA regulatory requirements.
  • Work directly with packaging and ingredient suppliers to prevent and manage non-conformance issues.
  • Provide consultation and training in HACCP, SSOP, GMP, and allergens.
  • Manage the plant's internal audit and inspection processes and corrective/preventive action program.
  • Oversee ingredient, packaging, and finished-product traceability and mock recall programs.
  • Manage product and environmental microbiological testing.
  • Investigate plant non-conforming product incidents and customer complaints, conduct root-cause analysis, and lead corrective action efforts.
  • Lead the commercialization process for new products and product formulations.
  • Develop strategic applications for the plant data collection system.
  • Manage documentation critical to quality systems, compliance, and formulation.
  • Lead food safety continuous improvement efforts.
  • Support operations initiatives including Safety, Total Productive Manufacturing, Diversity/Inclusion, and Engagement.
  • Investigate in-plant quality incidents, including foreign material and nonconforming product.
  • Oversee quality aspects of special batches and new product launches.
  • Execute plant-scheduled and corporate-initiated exercises, including mock recall requests.
  • Place holds on product handling and storage issues, including those at third-party warehouses.

Benefits

  • Medical, dental, short- and long-term disability, AD&D, and life insurance, available from the first day of employment.
  • Matching 401(k) plan with enrollment available on the first day of employment and immediate vesting.
  • Unlimited sick time, paid time off, and holiday pay.
  • Free access to the fitness center for employees in WHQ.
  • Access to on-site day care operated by Bright Horizons and a company store.
  • Campbell’s Cares matches employee donations and/or volunteer activity up to $1,500 annually.
  • Employee Resource Groups (ERGs).
  • Wellness benefits beginning on the first day of employment.
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