Quality Manager – Automotive Manufacturing

onsemi•Hudson, NH

About The Position

onsemi is seeking a Quality Manager at its Hudson, New Hampshire site. The role leads the Quality Management System (QMS) and continuous improvement across manufacturing operations, ensuring compliance with IATF 16949, customer-specific requirements, regulatory standards, and internal quality objectives. The manager leads audits, manages customer quality performance, oversees supplier quality activities, and drives corrective and preventive actions to support product quality and customer satisfaction. The position leads and maintains IATF 16949 and ISO 9001 systems; manages QMS documentation and quality records; prepares management reviews and performance reporting; and leads Change Action Board and Material Review Board practices. It develops internal audit programs, coordinates customer, certification, and regulatory audits, and manages findings and corrective actions. The Quality Manager is the primary quality contact for internal and external customers, leads complaint investigations, and monitors scorecards and improvement plans. The role oversees production quality, metrics, statistical process control, defect reduction, and manufacturing improvements. It maintains advanced quality planning documentation, participates in risk assessments, and leads and mentors quality personnel while promoting Lean, Six Sigma, and continuous improvement practices. The position reports to the Plant Manager and has direct reports including Quality Engineers, Quality Auditors, Quality Technicians, and Metrology/Lab Personnel. The role is accountable for ensuring products meet customer expectations, regulatory requirements, and automotive industry standards while supporting operational excellence.

Requirements

Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related technical discipline.
At least 7 years of quality management experience within automotive manufacturing.
At least 3 years of leadership experience managing quality teams.
Demonstrated success managing IATF 16949 certification and customer audits.
Knowledge of IATF 16949 and ISO 9001.
Knowledge of AIAG Core Tools: APQP, PPAP, PFMEA, MSA, SPC, and Control Plans.
Knowledge of root-cause analysis methodologies.
Knowledge of statistical analysis and quality reporting.
Customer focus, data-driven decision making, risk management, cross-functional collaboration, continuous improvement mindset, and effective communication and coaching.

Nice To Haves

Master's degree preferred.
ASQ Certified Quality Manager (CMQ/OE).
ASQ Certified Quality Engineer (CQE).
ASQ Certified Quality Auditor (CQA).
IATF 16949 Auditor Certification.
Lean Six Sigma Green Belt or Black Belt.

Responsibilities

Lead and maintain the organization's IATF 16949 and ISO 9001 Quality Management Systems.
Ensure compliance with customer requirements, regulatory standards, and corporate quality policies.
Manage QMS documentation, procedures, work instructions, and quality records.
Prepare and lead Management Review meetings and quality performance reporting.
Adhere to and lead Change Action Board practices and Material Review Board practices.
Develop and execute annual internal audit programs.
Coordinate and lead customer, certification body, and regulatory audits.
Manage audit findings, corrective actions, and verification of effectiveness; ensure facility audit readiness and compliance.
Serve as the primary quality contact for internal and external customers.
Lead customer complaint investigations using 8D, 5 Why, Fishbone Diagram, and other root-cause methodologies.
Ensure timely responses to customer concerns, warranty issues, and supplier-related quality incidents.
Monitor customer scorecards and implement improvement plans to achieve quality targets.
Lead quality assurance activities throughout production operations.
Monitor and improve PPM, first-pass yield, scrap rate, cost of poor quality, and internal and external defects.
Ensure effective implementation of Statistical Process Control (SPC) and process monitoring systems.
Drive defect reduction and manufacturing process improvements.
Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation remain accurate and current.
Participate in design and process risk assessments.
Lead and mentor Quality Engineers, Auditors, Technicians, and Inspectors.
Promote a culture of quality ownership and continuous improvement.
Apply Lean Manufacturing and Six Sigma methodologies to improve product and process performance.
Support operational excellence initiatives to reduce waste and variation.