Quality Manager Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent in a relevant field.
• Project management and change management experience.
• At least 5 years of experience in the food, supplement, or a related industry.
• At least 5 years of functional leadership experience.
• Experience operating in an FDA-regulated environment, ideally in food or dietary supplements.
• Ability to assess and mitigate food safety, regulatory, and cost risks.
• Ability to apply sanitation principles effectively.
• Knowledge of Statistical Process Control (SPC) for process evaluation and improvement.
• Project management skills, including prioritizing work and meeting deadlines.
• Familiarity with FDA and GFSI schemes, such as SQF or BRC.
• PCQI or HACCP certification focused on quality and food safety for supply chain requirements.
• Ability to lift 50 pounds and to stand, walk, sit, and reach.

Responsibilities

• Maintain customer quality satisfaction through programs that control raw materials, in-process materials, production processes, environmental conditions, and finished products.
• Develop team members, conduct evaluations, create development or training plans, and manage employee relations.
• Ensure compliance with applicable laws and regulations, including FDA, EPA, OSHA, and other state and federal requirements.
• Ensure compliance with third-party certifications such as GFSI, Kosher, Halal, and RSPO, as applicable.
• Conduct or coordinate customer, vendor, third-party, and regulatory audits and inspections.
• Execute plans that drive operational excellence and prepare for customer site visits and audits.
• Coordinate with other Quality Managers and corporate leadership, including timely escalation of issues.
• Lead quality team reviews for commercial product onboarding and trials; oversee specification creation, formula and label reviews, and inspection plans for raw, in-process, and finished materials.
• Manage departmental staffing, management commitment and review processes, budgets, expenses, and capital projects.
• Partner with site leaders and cross-functional partners on goal setting, decision-making, training, and development needs.
• Develop and maintain training programs for the site quality team and cross-functional teams.
• Build cross-functional relationships, influence site strategy, and promote a culture of quality improvement aligned with operational excellence.
• Communicate effectively with internal and external customers and promptly escalate food safety, quality, and financial issues.
• Cascade goals using tools such as SMART goals, align teams on standard work, motivate team members, and make performance and pay decisions for the team.
• Ensure effective application of site product safety, product quality, and prerequisite systems, including their integration with change control and commercialization.
• Use root cause analysis to eliminate causes of issues or implement engineering and system improvements to prevent recurrence.
• Execute the internal audit program, reduce risk, and ensure corrective actions are completed.
• Drive priorities that improve metrics such as inspection and compliance performance, first-pass quality, complaints, disposals, inventory health, customer responsiveness, CAPA closure and effectiveness, systems performance, and environmental and sanitation performance.
• Ensure responses to customers, inspectors, and auditors are professional, timely, and appropriately scoped.
• Collaborate with R&D, Production, and commercial teams to develop and prepare new products, processes, and equipment for production and launches.
• Ensure first-time-make processes assess likelihood of success and clearly communicate risks and proposed mitigations.
• Interface with operational excellence programs and support preparation for customer visits and external audits.