Quality Manager

Impact ES–Clearwater•Clearwater, FL

13d•Onsite

About The Position

EEI Manufacturing Services, Inc., an electronics manufacturing services provider and subsidiary of Impact ES, builds printed circuit board assemblies (PCBAs), cable assemblies, and complete box builds for customers where high reliability is critical. The Quality Manager owns the company’s quality system and leads the quality team, serving as the voice of quality with customers, on the production floor, and in business decisions. The role guides the ISO 9001 / AS9100 Quality Management System (QMS) and works with Engineering, Operations, Supply Chain, and Program Management to support right-first-time production and on-time delivery. This is a high-visibility leadership role with influence over company growth and customer relationships.

Requirements

Bachelor’s degree in an engineering discipline, or equivalent experience.
10+ years of progressive quality engineering experience in an EMS environment.
5+ years in a quality management or supervisory role.
In-depth knowledge of IPC-A-610, IPC/WHMA-A-620, and J-STD-001 workmanship standards.
Subject-matter expertise in at least one core engineering discipline, with working familiarity across the others.
Experience working in ERP systems.
Strong leadership, communication, customer-facing, and problem-solving skills.
U.S. citizenship is required because the position requires access to ITAR and export-controlled information.

Nice To Haves

J-STD-001 certification with Space Addendum.
IPC-7711/7721 rework and repair knowledge.
ESD control program experience and best practices.
Deep AS9100 expertise; lead auditor experience is a plus.
Lean Six Sigma Black Belt.
Hands-on experience with APQP tools such as PFMEA and PPAP.

Responsibilities

Own the development, implementation, and continuous improvement of the QMS, ensuring compliance with ISO 9001, AS9100, and customer-specific requirements.
Plan and lead customer audits, third-party surveillance audits, and recertification audits.
Conduct quarterly Management Reviews, presenting performance metrics, action registers, risk assessments, and improvement plans to the leadership team.
Serve as the primary point of contact for customer quality matters, including surveys, audits, complaints, corrective action requests, and RCCA submissions.
Ensure customer-specific and contractual quality requirements are met throughout the product realization lifecycle.
Provide quality review and approval at Purchase Order reviews, Contract Kick-Offs, Manufacturing Readiness Reviews (MRR), Engineering Change Orders (ECOs), and RMAs.
Participate in daily production and shipping meetings to flag risks early and protect on-time delivery.
Lead, mentor, and develop Quality Engineers, Inspectors, and Administrators.
Set team priorities, allocate resources, and lead bi-weekly Quality Stand-Ups to review performance, share customer feedback, and track corrective actions.
Conduct annual performance reviews and support ongoing coaching and professional development.
Monitor quality metrics, analyze trends, and drive effective corrective and preventive actions (CAPA).
Partner across functions to resolve problems at their root and continuously improve products and processes.