Quality Manager

Kimball Electronics•Jasper, IN

About The Position

The Quality Manager leads the plant Quality organization and drives continuous, measurable improvement across the organization by identifying and maximizing the use of effective people, processes, systems, software, and techniques. The role is accountable for supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA and field failure analysis, corrective and preventive actions, compliance with customer specifications and industrial standards, certifications and regulations, and receiving and outgoing inspection and audit. The Quality Manager works to maximize customer satisfaction while minimizing the cost of quality. This includes leading the Quality organization, ensuring quality from suppliers and to customers, improving in-process quality, managing the department’s staffing and budget, and providing quality overviews for recruiting potential new customers. The role also drives periodic quality reviews with senior leadership and oversees plant MSD processes and compliance.

Requirements

  • Engineering degree and/or extensive experience and demonstrated mastery.
  • Knowledge of and experience with ISO 9001.
  • Knowledge of and experience with ISO 13485 and FDA 820.
  • Knowledge of and experience with IATF 16949.
  • Strong analytical and problem-solving skills.
  • Experience with electronics manufacturing, from PCBA to full system ATO/CTO.
  • Experience with DFx, FMEA, root cause failure analysis, and closed-loop corrective action.
  • Experience with reliability testing and HALT.
  • Quality auditing experience, including OBQA.
  • Ability to instill a quality mindset in others.
  • Ability to identify, hire, motivate, and lead others.
  • Ability to work in a fast-paced environment.
  • Strong, self-motivated leadership.
  • Ability to communicate at all levels, with good written and verbal communication skills.
  • Strong presentation skills.
  • Ability to teach and lead, and good listening skills.
  • Ability to work independently and drive improvement and change throughout the organization.
  • Ability to lead multifunctional teams.
  • Ability to inspire customer confidence in the company’s quality and deliver on it.
  • Financial competence, especially in cost of quality (COQ).
  • Good time management and strong data-based decision-making skills.

Nice To Haves

  • Lean Six Sigma Black Belt or Master Black Belt.

Responsibilities

  • Comply with all safety, Electrostatic Discharge (ESD), and Quality Management System (QMS) requirements.
  • Lead the plant Quality organization.
  • Drive continuous improvement in customer satisfaction and cost of quality.
  • Manage staffing and budgeting for the Quality department.
  • Ensure quality from suppliers and to customers.
  • Drive continuous improvement of in-process quality.
  • Oversee plant MSD processes and compliance.
  • Ensure compliance with customer specifications.
  • Ensure compliance with and certification to industrial standards, such as ISO, TUV, UL, and FDA requirements.
  • Ensure the effectiveness of workmanship training and certification programs.
  • Provide quality overviews for recruiting potential new customers.
  • Drive periodic quality reviews with senior leadership.
  • Oversee supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA and field failure analysis, corrective and preventive actions, and receiving and outgoing inspection and audit.
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