Quality Manager

United Alloy•Janesville, WI

13d

About The Position

The Quality Manager is responsible for maintaining an effective and efficient quality management system that ensures products consistently meet customer and United Alloy requirements. The role oversees quality performance, nonconforming materials, root-cause investigations, customer and supplier quality concerns, audits, testing, and corrective actions. It serves as the customer contact for quality matters related to new product introductions, engineering changes, complaints, and customer audits. The manager may conduct tests as a working manager and performs other duties as assigned.

Requirements

Required: 20/20 vision in at least one eye and must not be color blind; magnifying lenses may be used if normally needed for reading.
Minimum of 10 years of quality management experience in metal fabrication or a related field.
Experience and applied understanding of the ISO 9001 standard.
Proven skills in Statistical Process Control (SPC), Gauge Reliability and Repeatability (GR&R), and Total Quality Management (TQM).
Thorough knowledge of manufacturing systems and solid working knowledge of metal fabrication processes and materials.
Well-developed people-management skills, including delegating authority and providing guidance, direction, goals, feedback, and discipline.
Ability to develop positive working relationships with a wide range of people.
Strong written communication and presentation skills.
Exceptional problem-solving and analytical skills, with the ability to make quick and appropriate decisions.
Ability to multitask and prioritize.
Database and spreadsheet experience, financial reporting acumen, and overall computer literacy, specifically Microsoft Office (Project, Excel, Word, and PowerPoint).
Ability to travel to supplier and customer locations representing United Alloy.

Nice To Haves

Bachelor’s degree in engineering or science preferred.
ASQ certifications preferred: Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Quality Manager (CQM), Certified Six Sigma Green Belt (CSSGB), Certified Quality Improvement Associate (CQIA), or Certified Manager of Quality/Organizational Excellence (CMQ/OE).
ISO 9001 Internal Auditor experience and experience developing audit systems and strategies for compliance oversight preferred.
Experience implementing Operational Excellence projects, including SMED, Six Sigma, and Lean; Black Belt certification preferred.

Responsibilities

Maintain an effective and efficient quality management system to ensure products consistently meet customer and United Alloy requirements.
Review in-process quality failures and determine the disposition of nonconforming materials.
Correspond with customers and suppliers to resolve problems and engage with them regularly on quality matters.
Lead root-cause investigations through effective long-term resolutions.
Collect and analyze performance data and charts against established indicators and parameters.
Coordinate, communicate, and host customer and other audits as required; participate in customer audits and implement changes to meet customer requirements.
Evaluate quality results against product specifications and determine pass or hold decisions in borderline cases.
Authorize and sign certificates of analysis certifying material and test procedures.
Conduct actual tests when necessary as a working manager.
Coordinate inspection, testing, and evaluation of customer-returned goods and recommend rework or other corrective action.
Conduct periodic quality audits of suppliers and plant operations, plan and conduct on-site supplier audits, and recommend quality improvements to suppliers.
Recommend changing suppliers that fail to meet quality requirements.
Drive PPAP activities and submissions.
Serve as the customer contact for quality issues involving new product introductions, engineering changes, complaint management, and customer audit activity.
Perform other duties as assigned.