(USA) Area Manager - Quality Assurance/Systems

Walmart • Olive Branch, MS

9d • Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements business plans and manages staffing, scheduling, workloads, and productivity for the assigned area to meet facility goals. The role maintains quality and safety standards by ensuring associates are trained and follow Logistics and company policies, procedures, and standards. It identifies associate, customer, and supplier concerns and takes or recommends corrective action.

The position supervises and develops associates and leaders by assigning work, monitoring performance, providing feedback, supporting training and development, and participating in hiring, promotion, coaching, and evaluation. It manages execution of quality assurance guidelines, procedures, and programs to improve building efficiency and inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product, and hazardous-material processing.

The role also oversees installation, maintenance, and inventory of systems hardware and software, and coordinates troubleshooting and problem resolution with the Information Systems Division and vendors. The position is scheduled Monday through Thursday, 6:00 a.m. to 4:30 p.m., with mandatory extra days during peak season. Walmart describes a culture focused on respect for the individual, integrity, customer service, and continuous improvement. The position is based at 9200 Alexander Road, Olive Branch, Mississippi.

Requirements

• Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• Ability to communicate verbally and in writing with individuals and groups.
• Ability to supervise and develop associates and leaders and coordinate staffing, scheduling, and workloads.

Nice To Haves

• Inventory management experience.
• Microsoft Office skills.
• Experience with Walmart Logistics Systems.
• Bachelor's degree in Business or Logistics.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Implement the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals.
• Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by ensuring associates are trained, monitoring compliance, and distributing and maintaining procedures and supporting documentation.
• Identify associate, customer, and supplier concerns; consult with others as needed and determine or recommend corrective actions.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and modeling policies and procedures, identifying development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
• Manage execution of QA guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product, and hazardous-material processing.
• Manage systems hardware and software maintenance and installation, including overseeing installations and repairs, tracking inventory, and ordering system components.
• Manage systems and applications troubleshooting by working with the Information Systems Division and vendors on problem resolution and supporting continued development of current and future applications.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U Walmart-paid education benefit, including eligible tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree