(USA) Area Manager - Quality Assurance/Systems

Walmart•Sanger, TX
•$65,500 - $98,000•Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for their area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained and comply with Logistics and company policies, standards, and procedures. The manager identifies and resolves associate, customer, and supplier concerns; supervises and develops associates and leaders; and manages the execution of QA guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity. Responsibilities also include managing systems hardware and software maintenance and installation, troubleshooting applications with the Information Systems Division and vendors, and supporting the ongoing development of current and future systems applications. The position is expected to demonstrate Walmart's values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building and developing teams, fostering belonging, communicating effectively, maintaining ethical standards, making data-informed decisions, and driving continuous improvement.

Requirements

  • Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; OR bachelor's degree in Business, Logistics, or a related field; OR 2 years of Walmart logistics experience; OR 2 years of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

  • Experience with inventory management.
  • Experience with Microsoft Office.
  • Experience with Walmart Logistics Systems.
  • Bachelor's degree in Business or Logistics.

Responsibilities

  • Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
  • Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility production, quality, and safety goals.
  • Monitor area productivity by preparing, reviewing, and analyzing business reports.
  • Maintain quality and safety standards by training associates and monitoring their compliance with Logistics and company policies, standards, and procedures; distribute and maintain procedures and supporting documentation.
  • Identify associate, customer, and supplier concerns; listen, consult others as needed, and determine or recommend corrective actions.
  • Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and supporting staff, identifying development needs, and participating in hiring, promotion, coaching, and evaluation.
  • Manage the execution of QA guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product tracking and reporting, and hazardous material processing.
  • Manage systems hardware and software maintenance and installation, including overseeing installation of new, replacement, or additional systems, ensuring repairs are completed, tracking inventory, and ordering system components.
  • Manage systems application troubleshooting by resolving problems with the Information Systems Division and vendors and supporting continued development of current and future applications.
  • Build high-performing teams, foster belonging, develop and recognize talent, collaborate effectively, and build strong, trusting relationships.
  • Act with integrity, uphold ethical and compliance standards, and support Walmart's goal of becoming a regenerative company.
  • Serve customers and members by putting them first, applying EDLP and EDLC business models, and making data-informed decisions that balance priorities.
  • Drive continuous improvement, learn and adapt, encourage new technologies and skills, and support others through change.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible associates, with tuition, books, and fees covered for programs ranging from high school completion to bachelor's degrees, English Language Learning, and certificates.
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