(USA) Area Manager - Quality Assurance/Systems

Walmart • Olive Branch, MS

9d • Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for their area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by training associates, monitoring compliance, and maintaining procedures and supporting documentation.

The manager identifies associate, customer, and supplier concerns and determines or recommends corrective actions. They supervise and develop associates and leaders by coordinating work, monitoring performance, providing feedback, supporting training and development, and participating in hiring, promotion, coaching, and evaluation.

The role manages execution of quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date products, and hazardous-material processing. It also oversees systems hardware and software installation and maintenance, tracks and orders system components, and troubleshoots systems and applications with the Information Systems Division and vendors.

The position is scheduled Friday through Sunday, 6:00 a.m. to 6:00 p.m., with mandatory extra days during peak season. Walmart describes a workplace culture focused on respect for individuals, integrity, customer service, and continuous improvement. The role is based at 9200 Alexander Road, Olive Branch, Mississippi.

Requirements

• Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or a bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
• Attend and successfully complete all job-required training and assessments.

Nice To Haves

• Inventory Management experience or knowledge.
• Microsoft Office experience or knowledge.
• Walmart Logistics Systems experience or knowledge.
• Bachelor's degree in Business.
• Bachelor's degree in Logistics.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Implement the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
• Monitor area productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by training associates, monitoring compliance with policies and procedures, and maintaining procedures and supporting documentation.
• Identify associate, customer, and supplier concerns and determine or recommend corrective actions.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, supporting training and development, and participating in hiring, promotion, coaching, teaching, and evaluation.
• Manage execution of QA guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity.
• Oversee activities such as slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product tracking and reporting, and hazardous-material processing.
• Manage systems hardware and software maintenance and installation, including overseeing installations, ensuring repairs are completed, and tracking and ordering system components.
• Manage systems and application troubleshooting with the Information Systems Division and vendors, and support continued development of current and future systems applications.
• Model integrity, accountability, collaboration, talent development, customer-first decision-making, and continuous improvement.

Benefits

• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase and, for certain positions, stock compensation.
• Company-paid life insurance.
• Paid time off, including sick leave, and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave and family care leave.
• Bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree