(USA) Area Manager - Quality Assurance/Systems

Walmart•Olive Branch, MS
•$65,500 - $98,000•Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for their area by communicating goals, managing staffing and schedules, assigning duties, and coordinating workloads to meet facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained and comply with Logistics and company policies, standards, and procedures. The manager identifies associate, customer, and supplier concerns and determines corrective actions or makes recommendations. They supervise and develop associates and leaders by coordinating work, monitoring performance, providing feedback, supporting training and development, and participating in hiring, promotion, coaching, teaching, and evaluations. The role manages execution of QA guidelines, procedures, and programs to improve building efficiency and inventory integrity. This includes slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product tracking and reporting, and hazardous-material processing. The manager also oversees systems hardware and software maintenance and installation, coordinates repairs and component inventory, and troubleshoots applications with the Information Systems Division and vendors. The position is based at the Olive Branch, Mississippi facility. The stated schedule is Monday through Thursday, 6:00 a.m. to 4:30 p.m., with mandatory extra days during peak season.

Requirements

  • Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; OR a bachelor's degree in Business, Logistics, or a related field; OR 2 years of Walmart logistics experience; OR 2 years of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • Ability to work the stated Monday-through-Thursday schedule, 6:00 a.m. to 4:30 p.m., and mandatory extra days during peak season.

Nice To Haves

  • Inventory Management experience or knowledge.
  • Microsoft Office skills.
  • Experience with Walmart Logistics Systems.
  • Bachelor's degree in Business.
  • Bachelor's degree in Logistics.

Responsibilities

  • Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
  • Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
  • Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
  • Maintain quality and safety standards by training associates, monitoring compliance, and distributing and maintaining procedures and supporting documentation.
  • Identify associate, customer, and supplier concerns; consult as needed and determine or recommend corrective action.
  • Supervise and develop associates and leaders through assignment of duties, workload coordination, performance monitoring, feedback, teaching, support, and participation in hiring, promotion, coaching, training, and evaluation.
  • Manage execution of QA guidelines, procedures, and programs to improve building efficiency and inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close-date product tracking and reporting, and hazardous-material processing.
  • Oversee systems hardware and software installation and maintenance, ensure repairs are completed, and track inventory and order system components as needed.
  • Troubleshoot systems applications in coordination with the Information Systems Division and vendors, and support the ongoing development of current and future applications.
  • Build collaborative, trusting relationships and communicate with impact to motivate and influence others.
  • Attract, retain, empower, and develop talent, and recognize associates' contributions.
  • Model integrity, ethics, and compliance, hold self and others accountable, and support Walmart's stated goal of becoming a regenerative company.
  • Put customers and members first, use data and analysis in decision-making, and balance short- and long-term priorities.
  • Drive continuous improvement, learn, adapt to change, and encourage the adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Walmart-paid Live Better U education benefit, covering tuition, books, and fees for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Additional compensation for certain positions may include Regional Pay Zone adjustments and stock.
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