Area Manager - Quality Assurance/Systems (IND1)

Wal-Mart.com USA • Plainfield, NJ

2d • Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for their area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained and comply with Logistics and company policies and procedures.

The manager identifies and resolves associate, customer, and supplier concerns; supervises and develops associates and leaders through workload coordination, performance monitoring, feedback, training, and participation in hiring and evaluation; and manages execution of QA guidelines and programs to improve building efficiency and inventory integrity. The position also oversees systems hardware and software installation and maintenance, system-component inventory and ordering, and troubleshooting with the Information Systems Division and vendors.

The role is expected to embody Walmart’s values: respect the individual, act with integrity, serve customers and members, and strive for excellence. The position is based at 9590 Allpoints Parkway, Plainfield, Indiana.

Requirements

• Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or
• Bachelor's degree in Business, Logistics, or a related field; or
• 2 years of Walmart logistics experience; or
• 2 years of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Inventory Management experience or knowledge.
• Microsoft Office experience or knowledge.
• Experience with Walmart Logistics Systems.
• Bachelor's degree in Business.
• Bachelor's degree in Logistics.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
• Monitor area productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by ensuring associates are trained on relevant Logistics and company policies, standards, and procedures, and by monitoring compliance.
• Identify associate, customer, and supplier concerns; consult with others as needed and take or recommend corrective action.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and supporting staff, identifying development needs, and participating in hiring, promotion, coaching, and evaluation.
• Manage execution of QA guidelines, procedures, and programs to improve building efficiency and inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, and close-date product and hazardous-material processing.
• Manage systems hardware and software maintenance and installation, oversee installation work and repairs, and track inventory and order system components as needed.
• Manage systems-application troubleshooting by working with the Information Systems Division and vendors on problem resolution and supporting ongoing development of current and future applications.
• Build collaborative, high-performing teams, support belonging, develop and recognize talent, and communicate with impact.
• Model integrity, ethics, and compliance, hold oneself and others accountable, and support Walmart’s stated goal of becoming a regenerative company.
• Serve customers and members by putting them first, applying EDLP and EDLC business models, and making decisions informed by data and analysis.
• Promote continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education programs, with tuition, books, and fees covered, subject to eligibility requirements.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree