(USA) Quality Assurance/Systems Manager (Grocery)

Walmart•Corinne, UT
•$84,000 - $126,000•Onsite

About The Position

The Quality Assurance/Systems Manager oversees quality assurance guidelines, procedures, and programs to improve facility efficiency and maintain inventory integrity. The role ensures systems and processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, and tracking and reporting close-date products and hazardous-material processing. The manager also oversees systems operations, including appropriate hardware and software maintenance, installation of new, replacement, or additional systems, completion of repairs to existing systems, and systems development and troubleshooting in coordination with corporate partners, the Information Systems Division, vendors, Logistics, and regional and divisional systems managers. This position drives the business plan for its area of responsibility, works toward facility goals for production, quality, and safety, and identifies operational improvements. It forecasts staffing, workload, and performance needs; reviews business reports; ensures compliance with Logistics and company standards; resolves associate, customer, and supplier concerns; and supervises and develops associates and leaders. Walmart describes its workplace expectations through the principles Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The position is based at 5400 W Highway 83, Corinne, Utah. The annual salary range is $84,000–$126,000, with additional compensation that may include annual or quarterly performance bonuses, regional pay zone compensation based on location, and stock.

Requirements

  • Bachelor's degree in a related field such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, plus 1 year of experience in an operations, distribution, or logistics environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
  • 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
  • 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
  • 1 year of experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.

Nice To Haves

  • Experience or qualifications in distribution, financial modeling and analysis, inventory management, logistics, modeling and forecasting, operations, preparing and executing budgets, profit and loss accountability, recruiting, supervising associates, or training and development.
  • Walmart Logistics Manager experience or Walmart Logistics Systems experience.
  • Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

  • Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
  • Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
  • Forecast staffing, workload, and performance results to meet business demands.
  • Prepare, review, and analyze business reports and use the information to identify operational improvements.
  • Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation.
  • Identify and resolve associate, customer, and supplier concerns, using independent judgment or consulting others as needed.
  • Supervise and manage associates and leaders by directing work, monitoring performance, providing feedback, identifying development needs, and creating learning opportunities.
  • Teach, support, and model company policies and procedures; participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
  • Oversee execution of quality assurance guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity.
  • Ensure systems and processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, and tracking and reporting close-date product and hazardous-material processing.
  • Oversee systems operations, including hardware and software maintenance, installation of new or replacement systems, repairs, development, and troubleshooting, coordinating with the appropriate corporate partners, Information Systems Division, vendors, Logistics, and regional and divisional systems managers.
  • Build high-performing teams, foster belonging, collaborate, communicate effectively, and develop and recognize talent.
  • Model integrity, ethics, compliance, accountability, and Walmart values; support the company's goal of becoming a regenerative company.
  • Deliver results while prioritizing customers and members, using data and analysis to make decisions, and driving continuous improvement and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
  • Annual or quarterly performance bonuses; certain positions may also receive regional pay zone compensation and stock.
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