(USA) Area Manager - Quality Assurance/Systems

Walmart•Sanger, TX

5d•Onsite

About The Position

The Area Manager - Quality Assurance/Systems implements the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals for production, quality, and safety. The role monitors productivity through business reports and maintains quality and safety standards by ensuring associates are trained and follow Logistics and company policies, standards, procedures, and supporting documentation. The manager identifies associate, customer, and supplier concerns and determines or recommends corrective actions. They supervise and develop associates and leaders by coordinating work, monitoring performance, providing feedback, supporting training and development, and participating in hiring, promotion, coaching, teaching, and evaluation. The role manages execution of quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity, including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damage and stray tracking, close-date reporting, and hazardous-material processing. It also oversees systems hardware and software installation and maintenance, component inventory and ordering, troubleshooting with the Information Systems Division and vendors, and continued development of systems applications. Walmart expects the manager to demonstrate its values: respect for individuals, act with integrity, serve customers and members, and strive for excellence. This includes building collaborative, high-performing teams; developing talent; maintaining ethical standards; making data-informed decisions; focusing on customers; and driving continuous improvement and learning.

Requirements

Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or a bachelor's degree in Business, Logistics, or a related field; or 2 years of Walmart logistics experience; or 2 years of supervisory experience.
Complete all job-required training and assessments.

Nice To Haves

Experience in inventory management.
Experience with Microsoft Office.
Experience with Walmart Logistics Systems.
Bachelor's degree in Business or Logistics.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads.
Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
Maintain quality and safety standards by ensuring associates are trained and comply with Logistics and company policies, standards, and procedures, and by maintaining supporting documentation.
Identify associate, customer, and supplier concerns and determine corrective actions or make recommendations to resolve them.
Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, supporting development, and participating in hiring, promotion, coaching, teaching, and evaluation.
Manage execution of quality assurance guidelines, procedures, and programs to improve building efficiency and maintain inventory integrity.
Oversee activities including slot profiling, inventory adjustments, cycle inventory tests, outside storage, damage and stray tracking, close-date reporting, and hazardous-material processing.
Manage systems hardware and software installation and maintenance, including overseeing installation, ensuring repairs are completed, and tracking and ordering system components.
Manage systems application troubleshooting with the Information Systems Division and vendors, and support continuing development of current and future applications.
Build collaborative, high-performing teams, develop talent, and foster a culture of belonging.
Maintain integrity, ethics, and compliance, and hold oneself and others accountable.
Make decisions using data, insights, and analysis while serving customers and members.
Drive continuous improvement and encourage learning, adoption of new technologies, and development of new skills.

Benefits

Medical, dental, and vision coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Walmart-paid education through Live Better U, including tuition, books, and fees for eligible programs.
Performance-based bonus awards, including annual or quarterly bonuses.
Stock compensation may apply to certain positions.
Regional Pay Zone compensation may apply based on location.