Food Safety Quality Systems Manager

Symrise • Hodges, SC

1d

About The Position

The Food Safety Quality Systems Manager deploys required quality standards across North American sites by coordinating the design, implementation, training, and monitoring systems needed to meet applicable ISO, GFSI, and customer requirements. The role leads continuous improvement of North America Quality Systems through procedure standardization, coordination with global stakeholders, and ongoing training for associates.

The position is responsible for implementing and maintaining the DPF NAM Food Safety Quality Management System and GFSI standards, supporting audits and site FSQ teams, developing training, and monitoring audit trends and performance indicators. It also manages FSQ Systems and Technical Specialists, provides system capability feedback to NAM Board members, and works cross-functionally with operations and other teams to address gaps and improve procedures and policies.

Symrise is a global supplier of fragrances, flavors, cosmetic active ingredients, and functional ingredients, with more than 100 locations worldwide. The company describes an open and transparent culture and opportunities for career development.

Requirements

• Bachelor's degree in Food Science, Microbiology, Engineering, or a similar technical discipline.
• At least 5 years of experience in Quality Systems implementation and management, including 3 to 5 years as a CQE/CQM in a medium-sized food and/or pet food manufacturing environment.
• 2 to 3 years of direct staff supervision or management experience.
• HACCP certification.
• Expertise in designing and implementing quality systems such as ISO, FSSC, and SQF.
• Broad knowledge of statistics and statistical process control principles.
• Knowledge of inspection and control methods, techniques, and documentation.
• Basic knowledge of FDA (FSMA) regulatory requirements and food safety systems.
• Basic understanding of FSMA/Preventive Controls and Food Safety Plan/HACCP design, measurement, documentation, and training.

Nice To Haves

• PCQI certification.
• Quality control certification, such as ISO 9000.
• Experience in project management, 5S, Kaizen, Six Sigma, and Lean Manufacturing.
• Microbiology and/or regulatory background.

Responsibilities

• Implement and maintain the DPF NAM Food Safety Quality Management System.
• Communicate, implement, and maintain GFSI standards for NAM.
• Train internal auditors on GFSI standards.
• Organize and support customer and certification audits for NAM locations.
• Support site FSQ Managers with critical response actions as needed.
• Support quality-system improvements at distribution centers to meet warehouse standards.
• Monitor trends in internal and external audits.
• Lead and implement continuous-improvement actions across the NAM Food Safety Quality System.
• Lead GO FSQ Training and ensure FSQ and Operations teams complete appropriate modules.
• Develop and maintain FSQR training materials for orientation and monthly training.
• Develop and manage FSQ Systems Specialist and Technical Specialist staff.
• Support GFSI and ISO audits for NAM sites.
• Facilitate FSQ Systems capability feedback to NAM Board members and represent SPF on standard-development teams.
• Track and report relevant KPIs.
• Educate cross-functional teams and plant associates on Food Safety and Quality systems and policies.
• Lead or co-lead work with operations management and other functions to define gaps and develop procedures and policies for continuous improvement.
• Guide cross-functional teams in maintaining food safety and quality systems that meet or exceed customer expectations.

Benefits

• Opportunities to develop a career in an open and transparent culture.
• The opportunity to contribute to products supporting consumer health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager