Quality Manager

Custom Filters Direct • Bloomsburg, PA

17d • $55,000 - $65,000 • Onsite

About The Position

Custom Filters Direct is seeking an experienced Quality Manager to take ownership of the manufacturing quality function and strengthen quality standards across its growing production operation. This hands-on leadership role involves working on the manufacturing floor, identifying problems in real time, collaborating with Production, and developing processes to prevent recurring quality issues. The role balances production needs with quality requirements and supports accountability without slowing production.

The Quality Manager will oversee daily quality activities; maintain and improve standards, inspection procedures, and processes; investigate defects and customer concerns; and lead root cause analysis and corrective and preventive actions. The role also maintains quality documentation and metrics, trains employees, supports Quality Control Inspectors, and partners with Production, Maintenance, Warehouse, and other departments on consistent product quality and continuous improvement.

This is a full-time, first-shift position in Bloomsburg, Pennsylvania, scheduled Monday through Friday, approximately 7:00 a.m. to 3:30 p.m. Additional flexibility may be required based on production needs, quality concerns, or overtime schedules.

Requirements

• Previous experience as a Quality Manager, Quality Supervisor, Quality Engineer, or senior Quality Control professional in a manufacturing environment.
• Strong hands-on experience identifying and resolving manufacturing quality issues.
• Experience with root cause analysis, corrective actions, preventive actions, and continuous improvement.
• Ability to investigate beyond the immediate defect and determine why an issue occurred.
• Strong understanding of quality inspection and documentation processes.
• Ability to communicate quality expectations effectively with employees and leadership.
• Strong organizational, documentation, and problem-solving skills.
• Comfort working in a fast-paced, growing manufacturing environment where processes continue to evolve.
• Ability to balance production needs with quality requirements and hold teams accountable to established standards.
• Basic to intermediate computer skills for reporting, documentation, and quality tracking.

Nice To Haves

• Experience with ISO 9001 or a similar Quality Management System (QMS).
• Experience with CAPA, 8D, 5 Why, or other structured root cause and problem-solving methods.
• Experience developing quality procedures, inspection standards, or quality programs.
• Experience working in a high-volume manufacturing or assembly environment.

Responsibilities

• Lead and oversee day-to-day quality activities throughout the manufacturing operation.
• Establish, maintain, and continuously improve quality standards, inspection procedures, and processes.
• Spend significant time on the production floor monitoring product quality and manufacturing practices.
• Identify defects, trends, and recurring quality issues before products reach customers.
• Lead root cause investigations and develop corrective and preventive actions.
• Work closely with Production leadership to resolve quality concerns and improve processes.
• Ensure nonconforming products are identified, contained, documented, and corrected.
• Develop clear inspection criteria and quality expectations for production employees and inspectors.
• Review customer complaints and quality concerns to identify opportunities for improvement.
• Maintain accurate quality documentation, reports, records, and performance metrics.
• Track quality trends and use data to identify areas requiring corrective action.
• Train and coach employees on quality standards and expectations.
• Support and develop Quality Control Inspectors as the quality function grows.
• Participate in continuous improvement initiatives involving safety, quality, productivity, and efficiency.
• Assist with developing and maintaining SOPs, work instructions, and quality procedures.
• Partner with Production, Maintenance, Warehouse, and other departments to ensure consistent product quality.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Paid company holidays
• Weekly pay
• Opportunities to help shape and improve processes
• Hands-on leadership role with the opportunity to make a direct impact on product quality and manufacturing operations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed