Quality Manager Jobs

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Quality Manager

CREMER North America, LP•Cincinnati, OH

About The Position

The Quality Manager provides end-to-end leadership for Quality Assurance (QA) and Quality Control (QC) at a CREMER manufacturing site and is part of the Site Leadership Team, reporting to the Senior Manager, Total Quality. The role is responsible for the effectiveness of the Quality Management System (QMS), product and process quality, food safety where applicable, laboratory and inspection controls, and customer and supplier quality. It develops, implements, and manages quality control systems to support continuous production of advanced composite materials and applications in line with established standards, customer specifications, and company goals. The role leads and develops the site QA/QC team, maintains regulatory and certification compliance, strengthens quality performance and continuous improvement, and supports customer, supplier, and business needs. A key focus is modernizing quality practices by simplifying processes and making effective use of digital tools, data, automation, and AI while maintaining quality and compliance standards. The role works with suppliers and customers and has limited travel expectations of less than 10%.

Requirements

  • Bachelor’s degree in engineering, Chemistry, Food Science, Quality, or a related discipline, or equivalent relevant experience.
  • At least 5 years of progressive Quality experience in manufacturing, with demonstrated management or leadership responsibility.
  • Strong practical experience across both Quality Assurance and Quality Control.
  • Experience with QMS, audits, CAPA, root-cause analysis, customer quality, and applicable manufacturing or food-safety standards.
  • Demonstrated experience improving or simplifying quality processes, not only maintaining established systems.
  • Proven experience leading structured continuous-improvement programs with measurable business results.
  • Strong analytical capabilities, KPI management, systematic loss analysis, and ability to establish standards, sustain improvements, and build a proactive problem-solving culture.
  • Ability to develop and coach cross-functional teams in WCM/TPM/Lean methodologies.
  • Change-oriented, hands-on, continuous-improvement-minded, data-driven, influential, digitally curious, and adaptable with learning agility.

Nice To Haves

  • Quality Engineering experience, chemical processing experience, and/or knowledge of chemistry.
  • Experience implementing digital quality tools, automation, analytics, or process improvements.
  • Lean/Six Sigma, ASQ certification, Lead Auditor, PCQI, HACCP, or similar qualifications, where relevant.
  • Experience with WCM/TPM, Quality Maintenance, RCA, 5 Why, Fishbone, statistical process control (SPC), and Lean Six Sigma.

Responsibilities

  • Lead and develop the QA/QC team at the assigned manufacturing site, setting priorities, responsibilities, and performance expectations.
  • Ensure effective inspection, testing, laboratory controls, product release, and quality assurance processes, as applicable.
  • Develop the technical and leadership capabilities of the Quality team and collaborate with Operations, Engineering, Maintenance, and Supply Chain.
  • Implement and maintain the QMS and applicable regulatory, customer, and certification requirements; manage nonconformances, CAPAs, management of change, audits, document control, and quality training.
  • Maintain compliance with applicable standards and programs, including ISO 9001, ISO 17025, SQF, HACCP, GMP, and IPEC; sustain audit readiness and timely corrective actions, and escalate significant risks to the Head of Quality.
  • Monitor quality KPIs, analyze data to identify risks and improvement opportunities, lead root-cause investigations, and ensure corrective actions are effective.
  • Strengthen preventive quality practices, improve right-first-time performance, reduce recurring nonconformances and cost of poor quality, and share lessons and successful practices across sites.
  • Simplify QA/QC procedures and workflows, reduce unnecessary complexity and manual work while maintaining required controls, and harmonize practices across sites where appropriate.
  • Improve use of QMS and digital quality tools, data, dashboards, and analytics; identify and implement practical automation and AI opportunities; measure the impact of changes.
  • Lead responses to significant customer quality concerns, including containment, investigation, and corrective actions, and manage supplier quality issues and supplier corrective actions.
  • Support new products, process changes, and business opportunities by identifying quality risks and appropriate controls; represent Quality in cross-functional initiatives and provide fact-based input to business decisions.
  • Apply WCM/TPM methodologies, particularly the Quality Maintenance pillar, and drive zero defects, prevention at source, process capability improvement, structured problem solving, Lean Six Sigma, right-first-time performance, complaint reduction, and systematic quality loss elimination.
  • Develop shop-floor quality ownership through standardization, operator training, and continuous improvement; coach cross-functional teams and sustain measurable improvements.

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