Food Safety and Quality Manager

Safety Fresh Foods LLC • Glendale, WI

2d

About The Position

The Food Safety and Quality Manager owns, leads, and continuously improves SafetyFresh Foods’ Food Safety, Quality Assurance, and Sanitation programs. The role serves as a strategic leader and decision-maker, partnering with Operations, Sales, and Senior Leadership to build a strong food safety culture, drive continuous improvement, prepare for internal, customer, and third-party audits, and support company growth.

The position manages the site Food Safety and Quality Management System and leads audit readiness and follow-up, regulatory and customer communication, traceability and recall readiness, quality investigations, testing and process-control analysis, and the development of documentation and systems. It also supports occupational health and safety programs with Operations leadership, promotes OSHA and workplace safety compliance, and performs other duties as assigned.

Requirements

• Bachelor’s degree in Quality Assurance, Food Science, Biology, Microbiology, Engineering, Operations Management, or a related field, or an equivalent combination of education and experience.
• Technical knowledge of food safety and quality.
• Knowledge of GFSI audit schemes and the GFSI audit process.
• Experience dealing with regulatory agencies, including USDA, FDA, and BRC, and working knowledge of local, state, and federal regulations.
• Hands-on experience supporting or managing Organic certification programs.
• Experience with BRC Issue 9.
• 5–7 years of experience in Quality Assurance or Food Safety leadership.
• 3–5 years of management experience handling hiring, termination, discipline, training and development, employee relations, mediation, and retention.
• Strong leadership skills.
• Strong verbal and written English communication skills.
• Strong implementation and execution skills.
• Strong analytical skills.
• Good organizational and planning skills.
• Ability to be relatable, personable, and productive within a team environment.
• Ability to think independently; define problems, collect data, establish facts, and draw valid conclusions; interpret and analyze technical instructions in mathematical or diagram form; and work with abstract and concrete variables.

Nice To Haves

• Previous experience in produce.
• Previous HACCP certification.
• Previous PCQI certification.
• Bilingual in English and Spanish.

Responsibilities

• Own and manage the site Food Safety and Quality Management System, including HACCP, GMPs, SOPs, SSOPs, and employee training programs.
• Lead third-party, customer, and regulatory audits, including BRC and Organic certification audits; coordinate preparation, execution, corrective actions, root-cause analysis, and effectiveness verification.
• Serve as the primary liaison with regulatory agencies, including FSA, USDA, and state and local authorities, and with customers on food safety and quality matters.
• Maintain traceability, mock recalls, crisis management procedures, and food defense programs.
• Develop, maintain, and continuously improve quality and food safety documentation and policies.
• Conduct internal audits and trend analysis to identify risks and improvement opportunities.
• Lead investigations into quality deviations, complaints, and non-conformances using CAPA and root-cause methodologies.
• Analyze process control charts, develop quality cost analyses, and inspect system design annually.
• Analyze product and environmental testing data and process-control metrics to drive corrective and preventive actions; collect product and environmental samples.
• Evaluate and implement food safety and quality software solutions to support system effectiveness and scalability.
• Implement internal quality assurance systems and infrastructure to support company growth.
• Maintain knowledge of trends and changes affecting food safety and recommend program changes that ensure food safety and governmental compliance.
• Promote a strong food safety culture through engagement, visibility on the floor, and cross-functional collaboration.
• Partner with Operations to align Safety, Quality, Cost, and Delivery objectives; advise Senior Management of quality-control and food safety issues and present plausible solutions.
• Provide executive-level summaries of food safety and quality risks, trends, and recommendations.
• Support customer quality requirements, specifications, and inspections.
• Support company values, culture, and continuous improvement initiatives.
• Support occupational health and safety programs in coordination with Operations leadership.
• Promote compliance with OSHA and workplace safety requirements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager