Quality Manager

Aegeus Group Inc.•Richland, WA

9d•$80,000 - $90,000•Onsite

About The Position

The Quality Manager supports the local operational department from the Richland, Washington office by ensuring compliance with company and client quality and procedural requirements. The role manages the NQA1 program and NDT quality compliance and ensures an effective quality program for the office. The Quality Manager leads and monitors the local office Quality Department across all departments and serves as the final authority on quality concerns, interpretations, and questions. The role works closely with Operations, field crews, clients, managers, employees, and regulatory agencies to maintain quality compliance, communicate requirements, provide training, and advance continuous improvement. The position is full-time and offers benefits, a matching 401(k), and PTO.

Requirements

At least 5 years of experience in a quality supervision role.
At least 5 years of applicable experience in the NDT field or nuclear industry, including 3 years using advanced NDT methods and technologies.
Understanding of NQA1 program requirements.
Understanding of NDT codes.
Proven written and verbal communication skills and ability to interact effectively with all levels of management and field personnel.
Ability to maintain industry certification standards.
Legal authorization to work in the United States; employment eligibility verification is required at hire. Visa sponsorship is not available.

Responsibilities

Manage, lead, and monitor the local office Quality Department across all departments, serving as the final authority on quality concerns, interpretations, and questions.
Develop, update, and recommend field procedures to ensure compliance with applicable codes and client and company requirements.
Ensure compliance with client requirements and NQA1 program requirements.
Develop and implement continuous-improvement efforts aligned with the Aegeus Quality Group’s initiatives and requirements.
Assist in developing, maintaining, and communicating the NQA1 Quality and Procedures Manual, and ensure its adaptation and compliance in the office.
Prepare and present information and respond to quality-related questions, data requests, or concerns from employees, managers, clients, and regulatory agencies.
Develop, implement, and measure quality campaigns for improvement and education among field crews.
Partner with Operations to ensure compliance with company and client quality policies and procedures, including project kickoff meetings, procedure writing, and client meetings.
Provide training in specialty areas to field crews as needed.
Coordinate with clients and Operations to deliver information in formats that meet client needs and expectations.
Follow and enforce required company safe-work practices and procedures.
Follow and enforce company policies.
Demonstrate strong communication and professionalism, and promote a positive customer-service attitude internally and externally.
Enforce and follow safe-operation and personal-safety requirements, including required personal protective equipment and safe practices.
Perform other duties as assigned.