Senior Manager, Asset Quality & Model Oversight

Upstart

9d•$172,100 - $238,300•Remote

About The Position

Upstart’s Secured Lending organization is building first-line risk and control infrastructure to support growth across home equity line of credit, auto direct, and auto indirect dealer products. The Asset Quality & Model Oversight function monitors portfolio-wide loan salability, asset quality, and model performance, tracking performance against investor and bank partner thresholds, identifying systemic risk, and escalating findings before they become repurchase events, partner concerns, or examination issues. The Senior Manager will own this function end-to-end, report directly to the Head of Secured Lending, and lead a small team of analysts. The role will establish the methodology, monitoring cadence, governance materials, and reporting routines needed to keep secured lending portfolios within risk appetite and ready for bank partner and regulatory review. It partners with Credit Risk, Capital Markets, Model Risk Management, Product, Engineering, Compliance, Legal, Operations, and bank partners. This is a remote role available in the United States. Upstart describes itself as digital-first, with employees encouraged to participate in regular in-person onsites; most teams meet once or twice per quarter for two to four consecutive days. The anticipated U.S. remote base salary range is $172,100–$238,300. Total compensation may also include target bonuses and equity compensation.

Requirements

At least 8 years of experience in financial services risk management, compliance, credit operations, asset quality, model governance, or a related control function supporting secured or asset-backed consumer lending products.
Experience with loan-level quality review, loan salability oversight, investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment.
Experience monitoring portfolio performance and asset quality indicators across multiple origination channels, including early payment default, delinquency, prepayment, loss severity, non-performing loan trends, credit policy exceptions, threshold breaches, or channel-level pricing and fair lending patterns.
Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes.
Experience leading analysts, managing a review function, or owning cross-functional risk, compliance, credit, asset quality, or operations programs.

Nice To Haves

Familiarity with auto indirect or dealer channel lending dynamics, including pricing discretion, dealer markup, and fair lending considerations; ability to partner with fair lending oversight functions to interpret and escalate channel-level findings.
Knowledge of secured lending and secondary-market quality expectations, including investor eligibility standards, collateral documentation, lien perfection, representations and warranties, defect remediation, trailing performance thresholds, and repurchase or make-whole risk.
Knowledge of consumer lending and fair lending requirements relevant to secured products, including Equal Credit Opportunity Act/Regulation B, Unfair, Deceptive, or Abusive Acts or Practices, Fair Credit Reporting Act, TILA/Regulation Z, dealer markup oversight, adverse action, or credit decisioning controls.
Ability to evaluate production model execution, validation outputs, fair lending review outputs, underwriting accuracy, pricing consistency, and performance trends against approved thresholds.
Skill in producing exam-ready policy documents, governance materials, issue tracking, executive summaries, and bank partner reporting.
Risk or compliance certification, such as Certified Regulatory Compliance Manager, Financial Risk Manager, or equivalent credential.

Responsibilities

Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels, setting review methodology, operating cadence, reporting standards, and escalation routines for a small team of analysts.
Monitor portfolio-level salability risk across secured lending channels, tracking eligibility adherence, defect patterns, collateral documentation quality, and exception concentrations; escalate repurchase and put-back risk to Capital Markets and bank partners.
Monitor asset quality and portfolio performance indicators tied to salability, including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches.
Evaluate origination and channel quality, including collateral documentation completeness, lien perfection, override trends, pricing consistency, dealer or partner performance, concentration risk, and potential fair lending exposure.
Own first-line model implementation and performance oversight for secured lending models, including production monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of performance degradation or out-of-bounds behavior.
Translate loan review findings, portfolio trends, and model performance signals into action by identifying root causes, defining remediation plans, tracking issue closure, and escalating risks before they affect loan sale execution, partner commitments, or regulatory readiness.
Lead a small team of analysts and partner cross-functionally with internal teams and bank partners.

Benefits

Target bonuses and equity compensation.
Medical, dental, and vision coverage and wellness resources.
401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually.
Employee Stock Purchase Plan with discounted stock purchase options for eligible U.S. employees.
Health Savings Account contributions for eligible U.S. plans.
Life insurance and disability coverage.
Paid time off, sick leave, and company holidays in line with local requirements.
Paid family and parental leave; duration varies by country.
Family-centered benefits supporting fertility, parenthood, and caregiving.
Employee Assistance Program with mental health support and life-centered resources.
Financial wellness resources, including financial planning tools and a financial concierge service for U.S. employees.
Annual wellness allowance for physical and emotional well-being and personal development.
Annual productivity allowance for work-related tools and resources.
Team events, all-company updates, and employee resource groups.
Catered lunches and stocked micro-kitchens when working from company offices.