Digital Risks, Process & Quality Manager

Airbus•Herndon, VA

9d•Onsite

About The Position

Airbus is seeking a North America Digital Risks & Opportunities, Process & Quality Manager to lead the Risks, Quality, Process, and Compliance Management pillar within its North America Digital Governance team. The role establishes and governs digital “guardrails,” ensuring compliance, high-quality deliverables, and alignment with Airbus standards across Airbus Commercial and Helicopters in the United States and Canada. The manager works with Airbus’s global Governance Community and coordinates with Agile Release Trains, enterprise security, data governance teams, and digital product leaders. The position operates across three divisional entities and more than 25 North American sites, supporting over 50 epics or initiatives and a budget of approximately $20 million. It requires coordination with teams in Europe and India, office attendance three days per week, domestic travel, and occasional international travel to Europe. The role governs digital risks and processes, leads quality and compliance efforts, coordinates digital audits and regulatory assessments, and provides performance reporting and recommendations to senior leaders. It also directs the work of the Digital Quality and Compliance Specialist. Airbus describes the position as US direct hire, professional level, and on-site.

Requirements

Bachelor of Science in Information Technology or equivalent relevant experience.
At least 10 years in a PMO or project portfolio management role within a large or global enterprise.
At least 10 years in digital roles such as architecture, system design, or software development.
At least 5 years in a leadership or project leadership role managing diverse, multicultural teams through change management and varying product lifecycles.
Project management certification such as PMP, SCM, or SAFe.
Strong experience in Software Quality Assurance, continuous delivery, DevOps, release management, and use of AI or automation for process improvement.
Familiarity with agile and portfolio tools such as VersionOne, Agility, or Jira, and with Office or Google Suite.
Fluency in English, with strong interpersonal, writing, and presentation skills.
Current authorization to work in the United States; the posting states applicants must have current work authorization and that visa sponsorship is generally not offered for US positions unless specified.
Ability to meet the listed physical requirements, including computer and office equipment use, carrying items up to 10 pounds, sitting and standing for work, walking through office and production areas, and traveling independently at short notice.

Nice To Haves

ITIL v4 certification.
SAFe Agilist (SA) or SAFe Program Consultant (SPC) certification.
Certified ISO9001 or EN9100 Auditor certification.
Lean Six Sigma certification.
Risk or governance certifications such as CGEIT, CRISC, or CISA.
MBA.
French or German language skills.
Experience with Qlik Sense, Tableau, or Google Studio reporting dashboards.

Responsibilities

Maintain and govern the Digital Risks & Opportunities Register, identify threats and opportunities, and integrate risk management into SAFe cadence events and PI Planning.
Lead the creation of Epic charters and business cases for key risk mitigation efforts.
Partner with stakeholders on Root Cause Analyses and address service gaps or security vulnerabilities.
Oversee North American Digital processes and ensure compliance throughout the product lifecycle, using standards such as COBIT and ITIL.
Use artificial intelligence, data insights, and intelligent automation to optimize service delivery, reduce administrative work, and enforce compliance guardrails.
Lead quality and compliance activities, ensuring alignment with the Airbus Business Management System and EN9100 requirements.
Serve as the primary focal point for digital audits and regulatory assessments, and steer the efforts of the Digital Quality and Compliance Specialist.
Create performance reporting dashboards using tools such as Qlik Sense, Tableau, and Google Studio, and provide data-driven recommendations to senior executive leadership.
Facilitate regular performance reviews with IT leaders and department heads to address compliance trends, resolve systemic gaps, and improve operations.
Coordinate across North American sites and with Airbus teams in Europe and India.
Travel domestically and occasionally internationally as required.

Benefits

Competitive base salary and incentive compensation, which may include profit-sharing schemes.
Retirement savings plan and ability to participate in an Employee Stock Ownership Plan (ESOP).
Paid time off, including personal time and holidays.
Paid parental leave.
Medical insurance options, including traditional and high-deductible health plans.
Prescription coverage.
Dental insurance.
Vision insurance.
Life insurance.
Disability coverage.
Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Upskilling and development opportunities through the global Leadership University, including access to more than 10,000 e-learning courses.
Certifications, career-path development, accelerated development programmes, and national and international mobility opportunities.
Relocation assistance for qualified positions.