Process Quality Engineer

VDL USA Holding Inc•Flowery Branch, GA

About The Position

The Process Quality Engineer improves manufacturing process performance, reduces defects, and increases customer satisfaction through quality engineering, data analysis, structured problem solving, corrective action management, and continuous improvement. Serving as the process quality subject matter expert, this role leads cross-functional efforts to identify systemic issues, eliminate root causes, improve process capability, and strengthen operational controls throughout manufacturing and the supply chain. The role uses statistical analysis, quality methodologies, and business intelligence tools to turn quality and operational data into actionable improvements. It partners with Operations, Manufacturing Engineering, Supply Chain, Production, and Quality teams to improve process effectiveness, reduce variation, and ensure corrective actions are sustainable and prevent recurrence.

Requirements

Bachelor's degree in Quality Engineering, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, or a related technical field.
At least three years of experience in Quality Engineering, Process Engineering, Manufacturing Engineering, or a related role.
Experience leading root cause investigations and corrective action programs in a manufacturing environment.
Proficiency with Microsoft Power BI, including dashboard creation, KPI reporting, data modeling, and trend analysis.
Experience analyzing large datasets and converting findings into actionable process improvements.
Knowledge of statistical methods, including SPC, Pareto Analysis, Control Charts, Process Capability Studies, and Measurement System Analysis (MSA).
Experience with Lean Manufacturing, Kaizen, Six Sigma, and continuous improvement methodologies.
Working knowledge of APQP, PFMEA, Control Plans, FAI, PPAP, and risk-based quality tools.
Strong facilitation skills and ability to lead cross-functional teams through quality and process improvement initiatives.
Experience working within ISO 9001 or similar quality management systems.
Strong communication and presentation skills.
Ability to influence and drive accountability across organizational levels.
Ability to work in both office and manufacturing environments.
Ability to stand, walk, bend, climb, and inspect production processes and equipment.
Ability to safely work around manufacturing equipment, machinery, material handling equipment, and production operations.
Ability to occasionally lift up to 50 pounds with or without reasonable accommodation.
Ability to wear required personal protective equipment (PPE) and access production areas as needed.
Ability to concentrate and remain focused in an open office environment with potential distractions.

Nice To Haves

Lean Six Sigma Green Belt or higher.
ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or equivalent certification.
Experience in metal fabrication, machining, welding, assembly, or high-mix manufacturing environments.

Responsibilities

Lead structured problem-solving activities using 8D, 5 Why, Fishbone Diagram, Is/Is Not Analysis, Fault Tree Analysis, and other root cause methodologies.
Facilitate cross-functional investigations involving customer complaints, internal nonconformances, supplier issues, process failures, and customer escapes.
Drive containment activities to protect customers and minimize operational impact when quality issues occur.
Identify root causes and develop corrective and preventive actions that address systemic process weaknesses.
Manage the corrective action system and ensure compliance with customer, regulatory, ISO 9001, and internal quality requirements.
Monitor corrective action progress, closure effectiveness, and overdue actions, escalating unresolved issues when necessary.
Verify corrective action effectiveness through audits, data analysis, record reviews, inspections, and performance metrics.
Analyze quality and operational data to identify trends, recurring issues, process variation, and improvement opportunities.
Develop, maintain, and enhance Power BI dashboards, scorecards, and KPI reports.
Track and report quality performance metrics, including customer complaints, NCRs, scrap, rework, yield, supplier quality performance, corrective action closure rates, and Cost of Poor Quality (COPQ).
Prepare and present quality performance reports and trend analyses for leadership and operational review meetings.
Use statistical tools and methods, including Pareto Analysis, Control Charts, Process Capability Studies, and trend analysis, to support decision-making.
Lead process improvement initiatives focused on reducing defects, improving process capability, and enhancing operational performance.
Support implementation of Lean Manufacturing, Six Sigma, and continuous improvement methodologies throughout the organization.
Participate in APQP, PFMEA, Control Plans, First Article Inspection (FAI), PPAP, process validation, and risk assessment activities as required.
Collaborate with Manufacturing Engineering, Operations, Supply Chain, and Quality teams to improve manufacturing processes and product conformity.
Support supplier quality improvement efforts through data analysis, corrective actions, and problem-solving activities.
Identify opportunities to standardize processes, improve controls, and reduce process variation.
Assist in developing and maintaining quality procedures, process controls, and quality documentation.
Support internal audits, management reviews, and quality management system continuous improvement initiatives.
Promote a culture of quality, accountability, and data-driven decision-making throughout the organization.