Process Quality Engineer
About The Position
The Process Quality Engineer works in a fast-paced manufacturing environment and addresses manufacturing and product quality challenges through investigation, corrective action, and continuous improvement. The role partners with Engineering, Production, Quality, Manufacturing, and R&D teams to resolve manufacturing and field-related quality concerns, analyze quality trends, support containment activities, assess risk, and help ensure products meet quality standards. The engineer leads field quality reviews and risk management, analyzes warranty data and returned parts, facilitates cross-functional root cause investigations, and supports corrective actions. During new product introduction, the role applies preventive quality tools and collaborates with Manufacturing Engineering to develop error-proof processes. The engineer also provides technical guidance to quality control, manufacturing, and other departments. Opportunities are available in Jefferson, GA and Gainesville, GA. The position requires effective English communication and work in the physical and environmental conditions described in the posting, with reasonable accommodations available as stated.
Requirements
- Strong mechanical aptitude.
- Strong Microsoft Office skills, including Excel, Word, and PowerPoint.
- Strong communication skills.
- Strong organizational skills.
- Demonstrated self-starter with the ability to work with little to no oversight.
- Bachelor’s degree in engineering or previous experience in a Quality Engineering role; equivalent job-related experience, military service, professional certifications, and demonstrated skills may be considered in lieu of a degree.
- Ability to read, write, understand, and communicate effectively in English.
Nice To Haves
- Experience in design engineering, production/manufacturing engineering, or agricultural mechanization.
- Previous manufacturing experience.
- Experience with problem-solving tools such as 5-Why, Ishikawa/fishbone diagrams, and 8D.
- Six Sigma experience.
- APQP experience.
- Previous knowledge of tractors or other heavy machinery.
Responsibilities
- Interface with sales companies and dealer networks to identify field issues and communicate them promptly to manufacturing and R&D contacts.
- Lead reviews of risks associated with product defects found in the field and determine appropriate actions for suspected units in the market.
- Initiate and assist with internal and external containment activities, establish product clean points, and ensure certified product is shipped to customers.
- Draft technical bulletins describing improvements or corrections for field units.
- Analyze warranty data to detect trends and changing points.
- Review returned warranty parts to determine failure modes, including disassembly and inspection when required.
- Host cross-functional problem-solving sessions to determine root causes and implement corrective actions for quality issues.
- Work with related departments to propose and execute corrective actions for market warranty claims.
- Collaborate with Manufacturing and Manufacturing Engineering during new product introduction to prevent quality issues using APQP tools.
- Apply PFMEA, Control Plans, and Measurement System Analysis (MSA).
- Collaborate with Manufacturing Engineering to develop error-proof processes that build quality.
- Provide technical guidance and direction to quality control, manufacturing, and other departments as required.
Benefits
- 401(k) plan with company match.
- Comprehensive medical, dental, and vision insurance.
- Earned paid time off (ETO).
- 10 paid company holidays annually.
- Performance-based merit increases.
- Annual bonus opportunity.
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What This Job Offers
Job Type
Full-time
