Manufacturing Process Quality Manager

Vertiv•Westerville, OH

About The Position

The Manufacturing Process Quality Manager is responsible for improving manufacturing quality, process capability, and operational efficiency through advanced manufacturing technologies and quality systems. The role leads initiatives involving Manufacturing Execution System (MES) implementation, smart torque tool integration, and manufacturing automation to reduce defects, improve traceability, and enhance process consistency. The position works closely with Manufacturing, Engineering, Production, IT, Maintenance, and Supply Chain teams to deliver sustainable quality improvements that support operational excellence and customer satisfaction. The successful candidate will embrace Vertiv’s Core Principles and Behaviors in support of its Strategic Priorities. Vertiv provides hardware, software, analytics, and ongoing services for data centers, communication networks, and commercial and industrial facilities. The company is headquartered in Westerville, Ohio, employs around 34,000 people, and operates in more than 130 countries.

Requirements

  • Bachelor’s degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Electrical Engineering, Quality Engineering, or a related technical discipline.
  • At least five years of experience in manufacturing engineering, quality engineering, or a related field.
  • Experience implementing and supporting MES in a manufacturing environment.
  • Demonstrated knowledge of manufacturing automation, smart torque systems, industrial traceability, and Industry 4.0 technologies.
  • Experience conducting root cause analysis and implementing corrective and preventive actions using structured problem-solving methodologies.
  • Ability to lead cross-functional teams and manage multiple improvement initiatives simultaneously.
  • Strong analytical, communication, and project management skills, including the ability to influence stakeholders at all organizational levels.
  • Experience with automated assembly equipment, robotics, vision inspection systems, and manufacturing data analytics.
  • Experience supporting multiple manufacturing facilities.
  • Proficiency with Microsoft Office applications and manufacturing data analysis tools.
  • Legally authorized to work in the United States; the employer will not provide sponsorship for work authorization.

Nice To Haves

  • An advanced degree.
  • Working knowledge of thermal cooling equipment.
  • Working knowledge of metal cutting and bending.
  • High degree of knowledge in brazing and welding.
  • Experience integrating manufacturing systems with ERP, PLC, and industrial automation platforms.

Responsibilities

  • Lead implementation, maintenance, and continuous improvement of Manufacturing Execution Systems (MES) across manufacturing operations.
  • Develop and deploy manufacturing quality technologies, including smart torque systems, automated inspection equipment, traceability systems, and process monitoring solutions.
  • Collaborate with Manufacturing, Engineering, Production, Maintenance, IT, and Supply Chain teams to improve manufacturing quality, process capability, and operational efficiency.
  • Develop and standardize manufacturing quality processes, work instructions, control plans, and best practices across production operations.
  • Monitor manufacturing processes and quality performance using statistical analysis and data-driven decision-making to identify improvement opportunities.
  • Lead root cause investigations and implement corrective and preventive actions to eliminate recurring quality issues.
  • Support new product launches by validating manufacturing processes, quality systems, and production readiness to meet customer requirements.
  • Drive continuous improvement using Lean Manufacturing, Six Sigma, and structured problem-solving methodologies to reduce defects and improve productivity.
  • Develop and report manufacturing quality metrics, including process capability, first-pass yield, defect rates, and equipment performance.
  • Provide technical leadership and training to plant personnel on MES functionality, smart manufacturing technologies, and quality system requirements.
  • Coordinate with equipment suppliers, system integrators, and internal stakeholders to ensure successful implementation and long-term sustainability of manufacturing technologies.
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